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3. Click '''Download troubleshoot file'''. <br>
 
3. Click '''Download troubleshoot file'''. <br>
 
4. '''Wait up to 20 s''' for troubleshoot file to be generated. <br>
 
4. '''Wait up to 20 s''' for troubleshoot file to be generated. <br>
5. Save file to your mobile phone and provide it to our Technical support departament.
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5. Save file to your mobile phone and provide it to our Technical support departament.<br>
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'''Note:''' For best results, please download the file during charging session. Then more details about current situation would be saved.
 
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