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Simple steps to finding a place in your mobile application where you can check your current TeltoCharge firmware version and update it to the latest. Please always check if you have latest firmware version in your charger.
Simple steps to finding a place in your mobile application where you can check your current TeltoCharge firmware version and update it to the latest. Please always check if you have latest firmware version in your charger.
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1. Go to Teltonika Energy app settings, scroll down and press '''device info'''; <br>
1. Go to Teltonika Energy app settings, scroll down and press '''Device info'''; <br>
2. Press Check for updates; <br>
2. Press '''Check for updates'''; <br>
3. At the top, current firmware version can be found. <br>
3. At the top, current firmware version can be found. <br>
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[[File:TeltoCharge FirmwareVersionCheck1.png|frameless|400x400px]] [[File:TeltoCharge FirmwareVersionCheck.png|frameless|400x400px]]
[[File:Settings device info.PNG|frameless|400x400px]] [[File:TeltoCharge FirmwareVersionCheck1.png|frameless|400x400px]] [[File:TeltoCharge FirmwareVersionCheck.png|frameless|400x400px]]
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2. Slide to the bottom. <br>
2. Slide to the bottom. <br>
3. Click '''Download troubleshoot file'''. <br>
3. Click '''Download troubleshoot file'''. <br>
4. '''''Wait up to 20 s''' for troubleshoot file to be generated.'' <br>
4. '''Wait up to 20 s''' for troubleshoot file to be generated. <br>
5. Save file to your mobile phone and provide it to our Technical support departament.
5. Save file to your mobile phone and provide it to our Technical support departament.
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