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LED indicators (view source)

Revision as of 12:48, 3 January 2023

2,629 bytes added ,  12:48, 3 January 2023
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Line 69: Line 69:  
!F
 
!F
 
!G
 
!G
−
!H
   
|-
 
|-
 
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
 
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
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|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
 
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
 
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
 
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
−
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]
   
|-
 
|-
 
|Input voltage error.
 
|Input voltage error.
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|Internal errors.
 
|Internal errors.
 
|Faulty connection to EV.
 
|Faulty connection to EV.
−
|Warning orange LED
   
|-
 
|-
 
|Overvoltage;
 
|Overvoltage;
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|  -12V;
 
|  -12V;
 
|CP fail
 
|CP fail
−
|Problems with energy meter:
     −
* Unrecognized;
  −
* Badly set;
  −
* Communication problems;
  −
* Temperature;
  −
* Current ;
  −
* D state.
   
|-
 
|-
−
| colspan="8" |<center><big>Troubleshooting</big></center>
+
| colspan="7" |<center><big>Troubleshooting</big></center>
 
|-
 
|-
 
|  
 
|  
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|
 
|
 
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
 
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
−
|Go to the live data section and see what is the main problem.
+
|-
 +
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
 +
|-
 +
|}
 +
 
 +
===ORANGE LED indicators (warnings)===
 +
{| class="wikitable"
 +
|+
 +
!A
 +
!B
 +
!C
 +
!D
 +
!E
 +
!F
 +
!G
 +
!H
 +
!I
 +
!J
 +
!K
 +
!L
 +
!M
 +
|-
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|150x150px]]
 +
|-
 +
|Simple CP detected
 +
|Temperature warning
 +
|Ventilation required
 +
|RTC time lost
 +
|Simplified CP denied
 +
|D state denied
 +
|CT clamps not calibrated
 +
|Sensors not calibrated
 +
|Energy meter comm error
 +
|NFC init error
 +
|Low battery voltage
 +
|Emeter wrong type
 +
|Emeter unidetified
 +
|-
 +
|Connected EV uses Simplified charging sequence. Charging power is limited to1 Phase 10 A;
 +
 
 +
|Temperature higher than warning limit, current throttling
 +
is present.
   −
* Check connected wires via TeltoCharge and energy meter inputs;
+
|EV requiring ventilation
−
* Check if the energy meter is compatible;
+
|EVSE date and time lost
−
* Check temperature.
+
|Simplified CP detected and not allowed
 +
|EV requiring ventilation but charging location is not ventilated
 +
|CT clamps are not calibrated
 +
|Sensors were not calibrated during HW configuration
 +
|Energy meter communication error
 +
|NFC initialization error
 +
|Low battery voltage EVSE (RTC)
 +
|Energy meter configuration mismatch
 +
|Energy meter type unidentified
    
|-
 
|-
−
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
+
| colspan="13" |<center><big>Troubleshooting</big></center>
 +
|-
 +
|
 +
Connected EV uses Simplified charging sequence. Charging power is limited. In installer menu option „Simplified charging sequence“ must be turned ON.
 +
|
 +
 
 +
|
 +
Check if Charging location is sufficiently ventilated
 +
|
 +
Check EVSE RTC coin battery (CR 1220)
 +
|
 +
Connected EV uses Simplified charging sequence. Simplified CP charging is disabled in Installer menu.
 +
|
 +
EV requiring ventilation, but Charging location is specified as not ventilated in Installer menu.
 +
|
 +
N/A
 +
|
 +
Contact support.
 +
|
 +
Check RS485 connection with external meter. Inspect cable. Check if meter is working. Make sure devices are configutated properly.
 +
|
 +
Reboot charger and check if the issue remains.
 +
|
 +
Check EVSE RTC coin battery (CR 1220).
 +
|
 +
Connected Energy meter and configured Energy meter type in Installer menu are different.
 
|
 
|
 +
Unknown device detected. Check if the energy meter is compatible.|
 +
|-
 +
| colspan="13" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
 +
|-
 
|}
 
|}
 
[[Category: Installation]]
 
[[Category: Installation]]
Retrieved from "https://wiki.teltonika-energy.com/view/Special:MobileDiff/3149"

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