33
edits
Changes
no edit summary
|
|
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
|
|Go to the live data section and see what is the main problem.
* Check connected wires via TeltoCharge and energy meter inputs;
* Check if the energy meter is compatible;
* Check temperature.
|-
|-
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
