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*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
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|Go to the live data section and see what is the main problem.
* Check connected wires via TeltoCharge and energy meter inputs;
* Check if the energy meter is compatible;
* Check temperature.
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| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>