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| − | '''Disclaimer:''' ''Teltonika Energy has the right to change rules of warranty without prior announcement.'' | + | '''Disclaimer:''' ''Teltonika Energy has the right to change rules of warranty without prior announcement.'' |
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| − | After buying any product from Teltonika Energy, it will be guaranteed for 3 years of warranty. However, when handling such merchandise, it is possible for some nuances to occure. This section is intended to describe some of the exceptions which can happen and falls under warranty, returning as well as shipping conditions of all the TeltoCharge products. For more information on extended summary and conditions, read the Warranty section in Wiki page.
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| − | '''Missing accessories in the packaging'''
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| − | Word "accessories" in this context is used to describe all the contents of the box which have to be included by default before sending. This list contents are:
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| − | *Assembly parts;
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| − | *Housing (Main box, Middle plate, Front plate);
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| − | *Charging cable (depends on the selected configuration. Please check Specifications section for more information);
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| − | '''Solution'''
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| − | After you have double checked the delivery and confirmed that received contents are incomplete, it suggested to contact your sales manager and provide information about the missing contents and initiate query. If it shall be confirmed that missing parts are due pre-packaging step, additional batch will be sent to complete bought set.
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| − | '''Packaging is damaged'''
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| − | In the case
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