659
edits
Changes
no edit summary
<ul style="list-style-type: none; margin: 0; padding: 0;">
<ul style="list-style-type: none; margin: 0; padding: 0;">
Here you can find information about Troubleshooting of our device.
Here you can find information about Troubleshooting of our device.
<br>
<h2 style="color: #4a4a4a; font-size: 24px; font-weight: bold; margin-bottom: 10px;">What is the first thing to do when issue comes?</h2>
<ul style="list-style-type: none; margin: 0; padding: 0;">
Usually, most of the issues gets solved by going through these simple steps below: <br>
1. Go to [https://play.google.com/store/apps/details?id=com.teltonika.ems.ev&hl=lt&gl=US Google play] or [https://apps.apple.com/lt/app/teltonika-energy/id1618750750 APP store] to update your '''mobile application version''' to the latest version. <br>
2. Go to you charger settings and update charger '''Firmware version''' to the latest. (How to do it: [https://wiki.teltonika-energy.com/view/Firmware#How_to_update_firmware_automatically.3F FW update guide]) <br>
3. Go to your charger settings and reboot device.
<br>
<br>
<h2 style="color: #4a4a4a; font-size: 24px; font-weight: bold; margin-bottom: 10px;">How to check your charger firmware version?</h2>
<h2 style="color: #4a4a4a; font-size: 24px; font-weight: bold; margin-bottom: 10px;">How to check your charger firmware version?</h2>