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= Teltocharge Product FAQs - SPD Information =
= Teltocharge Product FAQs - SPD Information =
== '''1) What is a Surge Protection Device (SPD) and why do I need one?''' ==
An SPD is a device designed to protect electrical equipment from voltage spikes. It's necessary for safeguarding the electrical components of your Teltocharge products from sudden surges in electrical power.
An SPD is a device designed to protect electrical equipment from voltage spikes. It's necessary for safeguarding the electrical components of your Teltocharge products from sudden surges in electrical power.
== '''2) Are SPDs included in the Teltocharge product package?''' ==
2) Are SPDs included in the Teltocharge product package?
No, SPDs are not included in the package and must be purchased separately.
No, SPDs are not included in the package and must be purchased separately.
== '''3) Should I use an external Surge Protection Device (SPD) with my TeltoCharge product?''' ==
3) Should I use an external Surge Protection Device (SPD) with my TeltoCharge product?
Absolutely. The TeltoCharge line is engineered for safety and efficiency but does not have built-in surge protection. We strongly recommend equipping an external SPD to protect your device from unexpected power surges. Implementing this measure is not just a suggestion—it is a critical step to ensure the optimal performance and durability of your TeltoCharge product against electrical fluctuations.
Absolutely. The TeltoCharge line is engineered for safety and efficiency but does not have built-in surge protection. We strongly recommend equipping an external SPD to protect your device from unexpected power surges. Implementing this measure is not just a suggestion—it is a critical step to ensure the optimal performance and durability of your TeltoCharge product against electrical fluctuations.
== '''4) What types of SPDs are recommended for Teltocharge products?''' ==
4) What types of SPDs are recommended for Teltocharge products?
Teltonika recommends two types of SPDs:
Teltonika recommends two types of SPDs:
* Type 1 SPD with max continuous working voltage of 275VAC.
* Combined Type 1&2 SPD with the same voltage specifications.
** Both must be certified according to the standard IEC 61643-111.
Both must be certified according to the standard IEC 61643-111.
[[SPD - surge protection device|More Info]] could be found here
== '''5) Is surge protection necessary for maintaining the warranty, and what happens if a customer declines the surge protection option?''' ==
While surge protection is not mandatory as per our regulations, it is highly advisable. Surge protection devices play a vital role in safeguarding not only the charging station but also all other electronic appliances within the premises from voltage spikes. Our stance is to urge electricians to ensure that at least one surge protection device is present in the home’s electrical system to mitigate the risk of surge-related damage. If a customer opts not to install surge protection and subsequent damage occurs due to a power surge, this may affect the warranty coverage of the charging station. We recommend the installation of surge protection as a preventative measure for comprehensive electrical safety.
While surge protection is not mandatory as per our regulations, it is highly advisable. Surge protection devices play a vital role in safeguarding not only the charging station but also all other electronic appliances within the premises from voltage spikes. Our stance is to urge electricians to ensure that at least one surge protection device is present in the home’s electrical system to mitigate the risk of surge-related damage. If a customer opts not to install surge protection and subsequent damage occurs due to a power surge, this may affect the warranty coverage of the charging station. We recommend the installation of surge protection as a preventative measure for comprehensive electrical safety.