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|1.
|1.
|How to update TeltoCharge firmware?
|How to pair phone with TeltoCharge?
|To download ant update latest version, we recommend to use [[Firmware|firmware update instructions]].
|To pair new phone with TeltoCharge, charger has to be in a recovery mode.
Reboot the charger and press "Add new device" in the Teltonika Energy app.
Select your charger and wait for the Bluetooth pairing request table to pop up.
Write down last 6 digits of security code to start pairing process.
After successful pairing main window should open.
''Note: charger can be paired only in a recovery mode. Charger goes into recovery mode for 5 minutes after every reboot.'' ''If security code was entered incorrectly for 3 times, pairing becomes impossible and charger has to be rebooted again.''
'''If TeltoCharge is not pairing, try to go to the phone Bluetooth settings, find the charger and press forget this device, reboot the charger and try pairing process from the beginning.'''
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|2.
|2.
|How to find which Firmware I'm using?
|How to find which Firmware I'm using?
|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG|left|frameless|722x722px]]
|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG|left|frameless|722x722px]]
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|9.
|Why is my 22kW charger not charging with 32 ampers current?
|1. It could be about '''selected options''' in your mobile application. '''Load balancing''' option in your menu have to be set to maximum - 32 ampers. '''Max power from grid''' option in the installer's menu have to be set to 32 ampers. '''Three phase charging''' option have to be turned on.
2. '''Your EV does not accept that much power.''' For example, '''„Chevrolet Spark“''' can accept only 3.3 kW power from any charging station, so it will not charge faster with more powerful charging station.
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