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|1.
|1.
|How to get URL adress and charge point identity?
|URL adress and charge point identity should be given by server provider.
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|2.
|What to do if I can't connect TeltoCharge to cloud server?
|What to do if I can't connect TeltoCharge to cloud server?
|Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''"
|Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''"
[[File:TeltoCharge OCPP FAQ 1.png|frameless|447x447px]]
''Note: URL adress have to end wiwth slash "/" symbol.''
''Note: URL adress have to end wiwth slash "/" symbol.''
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|3.
|3.
|Why Teltonika Energy app disables most of the configurations when OCPP is enabled?
|Why there is no possibility to see all settings while OCPP is enabled?
|When OCPP is enabled some of the configurations are hidden to avoid duplication from the server and the app.
Functions which are hidden:
* Authorization slider ''(Authorization should be done through server)''
* Authorization enable/disable button ''(Authorization will allways be enabled when TeltoCharge is connected to the server)''
* NFC cards tab ''(NFC cards can be managed through server)''
* Date & Time ''(Time is synced with the server)''
This is How Teltonika Energy app should look like:
[[File:TeltoCharge OCPP FAQ 2.png|frameless|448x448px]]
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