Changes

239 bytes added ,  12:37, 7 November 2022
m
Title fixing, text alligation
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==Cable lock==
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=Cable lock=
 
There is a possibility to activate cable lock on demand even if the charging is not initiated.  
 
There is a possibility to activate cable lock on demand even if the charging is not initiated.  
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''Settings can only be found in socket variant products''
 
''Settings can only be found in socket variant products''
   −
==Authorization==
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=Authorization=
 
There is possibility to turn ON/OFF authorization for TeltoCharge.  
 
There is possibility to turn ON/OFF authorization for TeltoCharge.  
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''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''
 
''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''
   −
==Load balancing==
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=Load balancing=
 
It is possible to set maximum amperage at which charger can operate. User can change current from 6 Amps to the maximum value, which was set by the Installer inside the Installer Settings.
 
It is possible to set maximum amperage at which charger can operate. User can change current from 6 Amps to the maximum value, which was set by the Installer inside the Installer Settings.
 +
       
''By default this setting is set to 10 Amps''
 
''By default this setting is set to 10 Amps''
   −
==NFC==
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=== Energy meter type selection ===
 +
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase
 +
 
 +
= Use data from energy meter =
 +
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.
 +
 
 +
=NFC=
 
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".
 
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".
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''By default, NFC cards whitelist is empty.''
 
''By default, NFC cards whitelist is empty.''
   −
== Connectivity==
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= Connectivity=
 
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).  
 
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).  
    
In this section, it is also possible to connect charging station to internet server for remote management (OCPP).
 
In this section, it is also possible to connect charging station to internet server for remote management (OCPP).
   −
==Wi-Fi==
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=WiFi=
 
To connect Teltocharge to Wi-Fi, just follow these steps:
 
To connect Teltocharge to Wi-Fi, just follow these steps:
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*Wait until product is connected successfully;
 
*Wait until product is connected successfully;
   −
==Mobile ==
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=Mobile =
 
''Optional. About possible purchase ask your sales manager'' <br/>
 
''Optional. About possible purchase ask your sales manager'' <br/>
 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.
 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.
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*''Dialing number''
 
*''Dialing number''
   −
==OCPP==
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=OCPP=
 
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'' and ''"Local auth list management"'' functions.
 
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'' and ''"Local auth list management"'' functions.
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More information anout OCPP you can find [[OCPP FAQ|here]].
 
More information anout OCPP you can find [[OCPP FAQ|here]].
   −
==Ethernet ==
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=Ethernet =
 
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.   
 
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.   
    
In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.  
 
In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.  
   −
==Date & Time==
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=Date & Time=
 
In this tab user can set date and time according to the region in which product is going to be used. It is recommended to synchronize time with phone (button for this action is provided).  
 
In this tab user can set date and time according to the region in which product is going to be used. It is recommended to synchronize time with phone (button for this action is provided).  
   −
==Device info==
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=Device info=
 
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.   
 
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.   
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After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.
 
After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.
   −
==Installer menu==
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=Installer menu=
 
This is the menu for installer to reach configuration settings.  
 
This is the menu for installer to reach configuration settings.  
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<u>*Installer menu is '''only''' for installers or personnel with relevant qualifications.*</u>
 
<u>*Installer menu is '''only''' for installers or personnel with relevant qualifications.*</u>
   −
==Max power from grid==
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=Max power from grid=
 
This configuration shall be used in two different ways:
 
This configuration shall be used in two different ways:
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'' By default this setting is set to 10 Amps''
 
'' By default this setting is set to 10 Amps''
   −
 
+
= Supply voltage =
==Supply voltage==
  −
 
   
*Installer can change supply voltage (''voltage between phase and neutral wires'')
 
*Installer can change supply voltage (''voltage between phase and neutral wires'')
 
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;
 
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;
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''North American product: By default this setting is set to 120 V''
 
''North American product: By default this setting is set to 120 V''
   −
==Upper voltage tolerance==
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=Upper voltage tolerance=
 
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.
 
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.
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''By default this setting is set to 10 %''
 
''By default this setting is set to 10 %''
   −
== Lower voltage tolerance==
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= Lower voltage tolerance=
 
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.
 
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.
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''By default this setting is set to 10 %''
 
''By default this setting is set to 10 %''
   −
==Three phase charging==
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=Three phase charging=
 
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).
 
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).
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''Not available in North America products''
 
''Not available in North America products''
   −
==Phase priority==
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=Phase priority=
 
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.  
 
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.  
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''Not available in North America products''
 
''Not available in North America products''
   −
==Dynamic load balancing==
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=Dynamic load balancing=
 
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]
 
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]
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''Not available in North America products''
 
''Not available in North America products''
   −
==Use preferred phase==
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=Use preferred phase=
 
This function can be used if Dynamic load balancing is ON. With this feature installer can enable charger to use Preferred phase for charging process.
 
This function can be used if Dynamic load balancing is ON. With this feature installer can enable charger to use Preferred phase for charging process.
       
''By default this setting is turned off''
 
''By default this setting is turned off''
 
+
=Connection type=
 
  −
==Connection type==
   
This function let user to select how theirs power input is wired - in Star network or Delta network style.
 
This function let user to select how theirs power input is wired - in Star network or Delta network style.
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''North American product: By default this setting is marked as Delta''
 
''North American product: By default this setting is marked as Delta''
   −
==Use neutral as phase==
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=Use neutral as phase=
 
This function allows user to use electrical network without Neutral wire. L1 then must be connected to N(L1) pin in input terminal.
 
This function allows user to use electrical network without Neutral wire. L1 then must be connected to N(L1) pin in input terminal.
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''North American product: By default this setting is turned ON''
 
''North American product: By default this setting is turned ON''
   −
==Allow simplified charging sequence==
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=Allow simplified charging sequence=
 
There are electrical vehicles which do not use B state to start charging process and charging states goes directly from A to C. For that it requires simplified charging sequence enabled. If this option is turned OFF, TeltoCharge will not start charging with this type of EV connected.
 
There are electrical vehicles which do not use B state to start charging process and charging states goes directly from A to C. For that it requires simplified charging sequence enabled. If this option is turned OFF, TeltoCharge will not start charging with this type of EV connected.
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''By default this setting is turned OFF''
 
''By default this setting is turned OFF''
   −
==Charging location is ventilated==
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=Charging location is ventilated=
 
There are electrical vehicles which requires ventilation (charging is done on state D), because they use lead batteries and it is of great importance to ventilate them.
 
There are electrical vehicles which requires ventilation (charging is done on state D), because they use lead batteries and it is of great importance to ventilate them.
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If TeltoCharge is installed outside, set this setting to ''YES.''
 
If TeltoCharge is installed outside, set this setting to ''YES.''
  −
      
''By default this setting is set to NO''
 
''By default this setting is set to NO''
   −
==Temperature warning==
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=Temperature warning=
 
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C''  it turns off relays and stops charging process.
 
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C''  it turns off relays and stops charging process.
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''By default this setting is set to 60 °C''
 
''By default this setting is set to 60 °C''
   −
==Factory default settings==
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=Factory default settings=
 
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.
 
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.
    
After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.
 
After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.
   −
==Reboot device==
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=Reboot device=
 
There is a possibility to reboot charger through the Teltonika Energy app.
 
There is a possibility to reboot charger through the Teltonika Energy app.
  −
== Troubleshoot file ==
  −
Charger generate troubleshoot file, which contain all necessary logs. This function allows to download troubleshoot file from the charger via app so that Support or Installer could check what is wrong.
      
[[Category: Mobile app]]
 
[[Category: Mobile app]]