Powerverse EV Driver Guide (UK): Difference between revisions
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==Troubleshooting== | ==Troubleshooting== | ||
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|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]] | |||
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]] | |||
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]] | |||
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|Input voltage error | |||
|Charging error | |||
|Safety protection triggered | |||
|Connectivity problem | |||
|Temperature too high | |||
|Internal charger error | |||
|Connection problem with vehicle | |||
|Warning indication | |||
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|Power supply problem detected. | |||
|Charging could not start normally. | |||
|Safety protection has stopped charging. | |||
|Charger can't communicate with EV. | |||
|Charger temperature is too high. | |||
|Unexpected charger issue. | |||
|Vehicle and charger cannot communicate correctly. | |||
|Warning related to charger configuration or external devices. | |||
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| colspan="8" |<center><big>What you can try</big></center> | |||
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*Too high or too low voltage from your power supply. | |||
*If the problem continues, contact your installer or support. | |||
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*Disconnect the cable from the vehicle. | |||
*Reconnect the cable and try charging again. | |||
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*Disconnect the cable from the vehicle. | |||
*Check that the cable is clean and not damaged. | |||
*Try charging again. | |||
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*Disconnect the cable from the vehicle. | |||
*Reconnect the cable and try charging again. | |||
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*Wait until the charger cools down. | |||
*Try charging again after a few minutes. | |||
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*Restart the charger. | |||
*If the issue persists, contact installer or support. | |||
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*Reconnect the charging cable to the vehicle. | |||
*Ensure the connector is fully inserted. | |||
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*Check the mobile app for additional information. | |||
*If the issue continues, contact installer or support. | |||
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| colspan="8" |<center><big>If the issue persists, contact your installer or support.</big></center> | |||
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==Support== | ==Support== | ||
Revision as of 05:25, 13 March 2026
EV Driver Guide
Quick Start
Follow these steps to begin charging your electric vehicle:
1. Plug the charging cable into the charger.
2. Plug the other end into your vehicle.
3. Authorize charging using:
- the mobile app, or
- an NFC card (if enabled).
4. Charging will start automatically in 10 minutes randomized time.
You can monitor charging progress and history in the Powerverse APP.
How to Start Charging
Method 1 – Powerverse App
- Open the Powerverse mobile app .
- Select your charger.
- Press Start Charging.
- Charging will begin automatically in 10 minutes randomized time.
Method 2 – NFC Card (if enabled)
- Plug in the cable.
- Tap your NFC card on the charger.
- Charging will begin automatically in 10 minutes randomized time.
How to Stop Charging
- Stop charging in the mobile app, or
- Tap your NFC card, or
- Unlock your car (depending on vehicle).
Understanding Charger LED Indicators
STATUS INDICATIONS
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| Charger is booting up. | Charger is ready for charging. | Waiting for authorization (NFC or app). | Waiting for vehicle to start charging. | Charging in progress. | Charging completed. | Charging paused (schedule or power limit). | Authorization failed or charger error. |
| Authorize using the mobile app or NFC card. | Plug in the vehicle to begin charging. | Wait for scheduled time or available power. | Try again or contact your installer/support. |
Troubleshooting
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| Input voltage error | Charging error | Safety protection triggered | Connectivity problem | Temperature too high | Internal charger error | Connection problem with vehicle | Warning indication |
| Power supply problem detected. | Charging could not start normally. | Safety protection has stopped charging. | Charger can't communicate with EV. | Charger temperature is too high. | Unexpected charger issue. | Vehicle and charger cannot communicate correctly. | Warning related to charger configuration or external devices. |
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