Changes

64 bytes removed ,  06:30, 19 January 2023
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__TOC__
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===Various LED indicators===
   
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{| class="wikitable"
 
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|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|204x204px]]
 
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|204x204px]]
 
|[[File:TeltoCharge LEDS AuthorizationAccepted.PNG|center|frameless|alt=|204x204px]]
 
|[[File:TeltoCharge LEDS AuthorizationAccepted.PNG|center|frameless|alt=|204x204px]]
|-
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|-
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| colspan="13" |<center><big>'''Indication information'''</big></center>
   
|-
 
|-
 
|White LED‘s rolling from the bottom to the top – shows that TeltoCharge is booting up
 
|White LED‘s rolling from the bottom to the top – shows that TeltoCharge is booting up
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|Red four middle LED's - NFC/RFID card declined from the server.
 
|Red four middle LED's - NFC/RFID card declined from the server.
 
|Green four middle LED's - NFC/RFID card accepted from the server.
 
|Green four middle LED's - NFC/RFID card accepted from the server.
|-
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|-
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| colspan="13" |<center><big>'''Possible steps'''</big></center>
   
|-
 
|-
 
|
 
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!F
 
!F
 
!G
 
!G
 +
!H
 
|-
 
|-
 
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
 
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
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|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
 
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
 
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
 
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|-
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|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]
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| colspan="7" |<center><big>'''Error meaning'''</big></center>
   
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|-
 
|Input voltage error.
 
|Input voltage error.
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|Internal errors.
 
|Internal errors.
 
|Faulty connection to EV.
 
|Faulty connection to EV.
|-
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|Warning orange LED
|-
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| colspan="7" |<center><big>'''Possible cause'''</big></center>
   
|-
 
|-
 
|Overvoltage;
 
|Overvoltage;
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|  -12V;
 
|  -12V;
 
|CP fail
 
|CP fail
 +
|Problems with energy meter:
    +
* Unrecognized;
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* Badly set;
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* Communication problems;
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* Temperature;
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* Current ;
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* D state.
 
|-
 
|-
| colspan="7" |<center><big>'''Troubleshooting'''</big></center>
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| colspan="8" |<center><big>Troubleshooting</big></center>
 
|-
 
|-
 
|  
 
|  
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|
 
|
 
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
 
*Try reconnect charging cable from the EV side. There might be control pilot communication problem which can occur with different EV models.
 +
|Go to the live data section and see what is the main problem.
 +
 +
* Check connected wires via TeltoCharge and energy meter inputs;
 +
* Check if the energy meter is compatible;
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* Check temperature.
 +
 
|-
 
|-
 
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
 
| colspan="7" |<center><big>If issues still persists, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center>
|-
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|
 
|}
 
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===ORANGE LED indicators (warnings)===
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===WARNINGS===
 
{| class="wikitable"
 
{| class="wikitable"
 
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|-
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| colspan="13" |<center><big>[[File:Orange_LED_warning_LED.png|center|frameless|alt=|204x204px]]</big></center>
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|-
   
|-
 
|-
 
| colspan="13" |<center><big>'''Warning message'''</big></center>
 
| colspan="13" |<center><big>'''Warning message'''</big></center>
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|Low battery voltage
 
|Low battery voltage
 
|Emeter wrong type
 
|Emeter wrong type
|Emeter unidetified
+
|E-meter unidetified
 
|-
 
|-
 
|-
 
|-

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