Difference between revisions of "OCPP FAQ"
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|1. | |1. | ||
+ | |How to get URL adress and charge point identity? | ||
+ | |URL adress and charge point identity should be given by server provider. | ||
+ | |- | ||
+ | |2. | ||
|What to do if I can't connect TeltoCharge to cloud server? | |What to do if I can't connect TeltoCharge to cloud server? | ||
|Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''" | |Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''" | ||
− | ''Note: URL adress have to end | + | [[File:TeltoCharge OCPP FAQ 1.png|frameless|447x447px]] |
− | + | ||
− | + | ''Note: URL adress have to end with slash "/" symbol.'' | |
− | |||
− | |||
|- | |- | ||
|3. | |3. | ||
− | |Why | + | |Why there is no possibility to see all settings while OCPP is enabled? |
− | + | |When OCPP is enabled some of the configurations are hidden to avoid duplication from the server and the app. | |
+ | Functions which are hidden: | ||
+ | |||
+ | * Authorization slider ''(Authorization should be done through server)'' | ||
+ | * Authorization enable/disable button ''(Authorization will allways be enabled when TeltoCharge is connected to the server)'' | ||
+ | * NFC cards tab ''(NFC cards can be managed through server)'' | ||
+ | * Date & Time ''(Time is synced with the server)'' | ||
+ | |||
+ | |||
+ | This is how Teltonika Energy app should look like: | ||
+ | [[File:TeltoCharge OCPP FAQ 2.png|frameless|448x448px]] | ||
|} | |} |
Latest revision as of 21:34, 30 March 2023
TeltoCharge can be connected to any OCPP 1.6 JSON server through websocket. If you are experiencing with issues please get acquainted with most reccurent problems below
No. | Question | Answer |
---|---|---|
1. | How to get URL adress and charge point identity? | URL adress and charge point identity should be given by server provider. |
2. | What to do if I can't connect TeltoCharge to cloud server? | Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "connected"
Note: URL adress have to end with slash "/" symbol. |
3. | Why there is no possibility to see all settings while OCPP is enabled? | When OCPP is enabled some of the configurations are hidden to avoid duplication from the server and the app.
Functions which are hidden:
This is how Teltonika Energy app should look like: |