Difference between revisions of "Wiki:FAQ"
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| − | + | ==FAQ== | |
| + | '''1. How to acces the installer settings?''' | ||
| + | <br>To access the installer menu, first TeltoCharge have to be paired with phone via Bluetooth and after finishing setup installer can access installer menu through settings with security code. | ||
| + | <br>'''2. Where can I find installer code?''' | ||
| + | <br>Installer code can be found on the sticker on the Teltocharge mid plate. | ||
| + | <br>'''3. How to reset TeltoCharge?''' | ||
| + | <br>To factory reset device, go to application settings > Device info > and press Restore factory default settings. '''''Note:''' these settings restore only user settings. Settings which are set through Installer menu won’t change.'' | ||
| + | <br>'''4. How to reboot TeltoCharge?''' | ||
| + | <br>To reboot charger go to TeltoCharge application > settings > Reboot device. | ||
| + | <br>'''5. How to calculate Power Limit?''' | ||
| + | <br>Power limit have to be calculated by installer in accordance on the electrical load in the area. Maximum power can’t exceed the limit set at the electric panel. | ||
| + | <br>'''6. How to set maximum power limit?''' | ||
| + | <br>Maximum power can be set through installer menu > Max current. Maximum current should be set by installer in accordance on the electrical load in the area. User have the ability to lower the current any time or increase up to maximum installer set. | ||
| + | <br>'''7. How to add/remove NFC cards/tags?''' | ||
| + | <br>NFC cards/tags can be added via application. Go to settings > Add new card. After naming a new card/tag user have to touch NFC card/tag to the side of the charger. | ||
Revision as of 13:19, 17 February 2022
FAQ
1. How to acces the installer settings?
To access the installer menu, first TeltoCharge have to be paired with phone via Bluetooth and after finishing setup installer can access installer menu through settings with security code.
2. Where can I find installer code?
Installer code can be found on the sticker on the Teltocharge mid plate.
3. How to reset TeltoCharge?
To factory reset device, go to application settings > Device info > and press Restore factory default settings. Note: these settings restore only user settings. Settings which are set through Installer menu won’t change.
4. How to reboot TeltoCharge?
To reboot charger go to TeltoCharge application > settings > Reboot device.
5. How to calculate Power Limit?
Power limit have to be calculated by installer in accordance on the electrical load in the area. Maximum power can’t exceed the limit set at the electric panel.
6. How to set maximum power limit?
Maximum power can be set through installer menu > Max current. Maximum current should be set by installer in accordance on the electrical load in the area. User have the ability to lower the current any time or increase up to maximum installer set.
7. How to add/remove NFC cards/tags?
NFC cards/tags can be added via application. Go to settings > Add new card. After naming a new card/tag user have to touch NFC card/tag to the side of the charger.
