Difference between revisions of "Warnings meaning"
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(Created page with "===WARNINGS=== {| class="wikitable" |+ |- | colspan="13" |<center><big>'''Warning message'''</big></center> |- |Simple CP detected |Temperature warning |Ventilation required...") |
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| Line 13: | Line 13: | ||
|D state denied | |D state denied | ||
|Sensors not calibrated | |Sensors not calibrated | ||
| − | | Energy meter comm error | + | |Energy meter comm error |
|NFC init error | |NFC init error | ||
|Low battery voltage | |Low battery voltage | ||
|Emeter wrong type | |Emeter wrong type | ||
| − | |E-meter | + | |E-meter unidentified |
|Main Board boot fail | |Main Board boot fail | ||
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| Line 23: | Line 23: | ||
| colspan="13" |<center><big>'''Meaning'''</big></center> | | colspan="13" |<center><big>'''Meaning'''</big></center> | ||
|- | |- | ||
| − | |Connected EV uses Simplified charging sequence. Charging power is limited | + | |Connected EV uses Simplified charging sequence. Charging power is limited to 1 Phase 10 A; |
| − | + | |Temperature higher than warning limit, current throttling is present. | |
| − | |Temperature higher than warning limit, current throttling | + | |EV requiring ventilation |
| − | is present. | ||
| − | |||
| − | | EV requiring ventilation | ||
|EVSE date and time lost | |EVSE date and time lost | ||
|Simplified CP detected and not allowed | |Simplified CP detected and not allowed | ||
| Line 36: | Line 33: | ||
|NFC initialization error | |NFC initialization error | ||
|Low battery voltage EVSE (RTC) | |Low battery voltage EVSE (RTC) | ||
| − | | Energy meter configuration mismatch | + | |Energy meter configuration mismatch |
|Energy meter type unidentified | |Energy meter type unidentified | ||
|Main board is failing to boot | |Main board is failing to boot | ||
| − | |||
|- | |- | ||
| colspan="13" |<center><big>'''What to do to avoid'''</big></center> | | colspan="13" |<center><big>'''What to do to avoid'''</big></center> | ||
|- | |- | ||
| + | |Connected EV uses Simplified charging sequence. Charging power is limited. In installer menu option “Simplified charging sequence” must be turned ON. | ||
| | | | ||
| − | |||
| − | |||
| − | |||
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Check if Charging location is sufficiently ventilated | Check if Charging location is sufficiently ventilated | ||
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Contact support. | Contact support. | ||
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| − | Check RS485 connection with external meter. Inspect cable. Check if meter is working. Make sure devices are | + | Check RS485 connection with external meter. Inspect cable. Check if meter is working. Make sure devices are configured properly. |
| | | | ||
Reboot charger and check if the issue remains. | Reboot charger and check if the issue remains. | ||
| | | | ||
Check EVSE RTC coin battery (CR 1220). | Check EVSE RTC coin battery (CR 1220). | ||
| − | | | + | |Connected Energy meter and configured Energy meter type in Installer menu are different. |
| − | Connected Energy meter and configured Energy meter type in Installer menu are different. | + | |Unknown device detected. Check if the energy meter is compatible. |
| − | | | + | |Reboot charger and check if the issue remains - contact support. |
| − | Unknown device detected. Check if the energy meter is compatible. | ||
| − | | | ||
| − | Reboot charger and check if the issue remains - contact support. | ||
|- | |- | ||
| − | | colspan="13" |<center><big>This LED shows that there is an active warning in the charger. This warning indication will work with other indications. | + | | colspan="13" |<center><big>This LED shows that there is an active warning in the charger. This warning indication will work with other indications. If issues still persist, report it via VIP helpdesk or your sales manager. ('''Note:''' please provide as much information as you can about your issue (photos, videos, etc..) this helps to solve it faster.</big></center> |
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|} | |} | ||
Latest revision as of 13:19, 10 June 2024
WARNINGS
| Simple CP detected | Temperature warning | Ventilation required | RTC time lost | Simplified CP denied | D state denied | Sensors not calibrated | Energy meter comm error | NFC init error | Low battery voltage | Emeter wrong type | E-meter unidentified | Main Board boot fail |
| Connected EV uses Simplified charging sequence. Charging power is limited to 1 Phase 10 A; | Temperature higher than warning limit, current throttling is present. | EV requiring ventilation | EVSE date and time lost | Simplified CP detected and not allowed | EV requiring ventilation but charging location is not ventilated | Sensors were not calibrated during HW configuration | Energy meter communication error | NFC initialization error | Low battery voltage EVSE (RTC) | Energy meter configuration mismatch | Energy meter type unidentified | Main board is failing to boot |
| Connected EV uses Simplified charging sequence. Charging power is limited. In installer menu option “Simplified charging sequence” must be turned ON. |
Check if Charging location is sufficiently ventilated |
Check EVSE RTC coin battery (CR 1220) |
Connected EV uses Simplified charging sequence. Simplified CP charging is disabled in Installer menu. |
EV requiring ventilation, but Charging location is specified as not ventilated in Installer menu. |
Contact support. |
Check RS485 connection with external meter. Inspect cable. Check if meter is working. Make sure devices are configured properly. |
Reboot charger and check if the issue remains. |
Check EVSE RTC coin battery (CR 1220). |
Connected Energy meter and configured Energy meter type in Installer menu are different. | Unknown device detected. Check if the energy meter is compatible. | Reboot charger and check if the issue remains - contact support. | |
