Difference between revisions of "External protection"

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= '''TeltoCharge RCD FAQs''' =
 
  
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====''' What is an RCD and why do I need it for my charger?'''====
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= Teltocharge Product FAQs - SPD Information =
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An RCD, or Residual Current Device, is a safety device that automatically cuts off the electric supply when it detects an imbalance in electricity flow and current increase on Protective Earth wire between live and neutral wires. This is crucial for preventing electric shocks and fires when using your charger.
 
  
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===='''What are the installation options available for the RCD?'''====
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== '''1) What is a Surge Protection Device (SPD) and why do I need one?''' ==
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There are three installation options provided, with varying requirements for tripping current, overcurrent protection, and compliance with specific IEC standards. More details.
+
An SPD is a device designed to protect electrical equipment from voltage spikes. It's necessary for safeguarding the electrical components of your Teltocharge products from sudden surges in electrical power.
  
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===='''Is the RCD included in the Teltocharge package?'''====
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== '''2) Are SPDs included in the Teltocharge product package?''' ==
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No, the RCD is not included in the package and can be purchased separately. Please consult with your installation specialist.
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No, SPDs are not included in the package and must be purchased separately.
  
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===='''Do I need an additional RCD if my house grid already has one installed?'''====
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== '''3) Should I use an external Surge Protection Device (SPD) with my TeltoCharge product?''' ==
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If the house grid already has an RCD pre-installed on the same supply line as Electric Vehicle Supply Equipment, an additional one is not required, but to avoid misunderstanding please consult with your installation specialist.
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Absolutely. The TeltoCharge line is engineered for safety and efficiency but does not have built-in surge protection. We strongly recommend equipping an external SPD to protect your device from unexpected power surges. Implementing this measure is not just a suggestion—it is a critical step to ensure the optimal performance and durability of your TeltoCharge product against electrical fluctuations.
  
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===='''Is a Type B RCD mandatory for installation as per the manual, and will using a Type A RCD instead invalidate the warranty?'''====
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== '''4) What types of SPDs are recommended for Teltocharge products?''' ==
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Our company prioritizes safety, which is why we strongly recommend using an external Type B RCD with our device. A Type B RCD offers comprehensive protection against all types of residual currents, including those that Type A may not detect, such as smooth DC currents. While modern electrical grids typically include Type A RCDs, they do not cover some types of currents that Type B does. If a Type A RCD is used instead of the recommended Type B, it may not provide complete protection, which is essential for safety.
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Teltonika recommends two types of SPDs:
  
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===='''What do we have integrated in our product if it is not an RCD?'''====
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* Type 1 SPD with max continuous working voltage of 275VAC.
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Our charger uses Residual Current Monitoring (RCM) to detect unusual AC and DC currents and alert the system, which is not the same as an RCD. RCM continuously checks for electrical leakage without stopping the power flow, whereas a Type B RCD actively disconnects the electricity if faults are detected, offering a higher level of direct protection against electric shock.
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* Combined Type 1&2 SPD with the same voltage specifications.
 +
** Both must be certified according to the standard IEC 61643-111.
  
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='''TeltoCharge Product FAQs - SPD Information'''=
+
[[SPD - surge protection device|More Info]] could be found here
  
−
===='''What is a Surge Protection Device (SPD) and why do I need one?'''====
+
== '''5) Is surge protection necessary for maintaining the warranty, and what happens if a customer declines the surge protection option?''' ==
−
An SPD is a device designed to protect electrical equipment from voltage spikes. It's necessary for safeguarding all electrical devices at home including the electrical components of your TeltoCharge products from sudden surges in electrical power.
+
While surge protection is not mandatory as per our regulations, it is highly advisable. Surge protection devices play a vital role in safeguarding not only the charging station but also all other electronic appliances within the premises from voltage spikes. Our stance is to urge electricians to ensure that at least one surge protection device is present in the home’s electrical system to mitigate the risk of surge-related damage. If a customer opts not to install surge protection and subsequent damage occurs due to a power surge, this may affect the warranty coverage of the charging station. We recommend the installation of surge protection as a preventative measure for comprehensive electrical safety.<h1>Teltocharge Product FAQs - RCD Information</h1>
  
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===='''Are SPDs included in the package with my charger?'''====
+
    <div class="faq">
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No, SPDs are not included in the package and must be purchased separately.
+
        <p class="question">'''1) What is an RCD and why do I need it for my Teltocharge product?'''</p>
 +
        <p class="answer">An RCD, or Residual Current Device, is a safety device that automatically cuts off the electric supply when it detects an imbalance in electricity flow and current increase on Protective Earth wire between live and neutral wires. This is crucial for preventing electric shocks and fires when using your Teltocharge product.</p>
 +
    </div>
 +
 
 +
    <div class="faq">
 +
        <p class="question">'''2) What are the installation options available for the RCD?'''</p>
 +
        <p class="answer">There are three installation options provided, with varying requirements for tripping current, overcurrent protection, and compliance with specific IEC standards. [[RCD - residual current device|More details can be found here.]]</p>
 +
    </div>
  
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===='''Should I use an external Surge Protection Device (SPD) with my charger'''? ====
+
    <div class="faq">
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We highly recommend using an external SPD to shield all electrical devices power surges. Without an SPD, electrical devices including your charger may be more susceptible to damage from surges, potentially affecting its function and lifespan.
+
        <p class="question">'''3) Is the RCD included in the Teltocharge package?'''</p>
 +
        <p class="answer">No, the RCD is not included in the package and must be purchased separately. Please consult with your installation specialist.</p>
 +
    </div>
  
−
===='''What types of SPDs are recommended ?'''====
+
    <div class="faq">
−
We recommend two types of SPDs: Type 1 SPD with a maximum continuous working voltage of 275VAC, and a Combined Type 1&2 SPD with the same voltage specifications. Both should be certified according to the IEC 61643-111 standard. Using an uncertified SPD may not provide adequate protection against power surges, potentially resulting in damage to your electrical devices.  
+
        <p class="question">'''4) Do I need an additional RCD if my house grid already has one installed?'''</p>
 +
        <p class="answer">If the house grid already has an RCD pre-installed on the same supply line as EVSE, an additional one is not required.</p>
 +
    </div>
  
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[[SPD - surge protection device|More Info]]
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    <div class="faq">
 +
        <p class="question">'''5) Is a Type B RCD mandatory for installation as per the manual, and will using a Type A RCD instead invalidate the warranty?'''</p>
 +
        <p class="answer">Our company prioritizes safety above all. Therefore, we strongly recommend the installation of an external Type B RCD when using our device. The Type B RCD provides comprehensive protection against all types of residual currents that might not be detected by a Type A RCD. While Type B RCDs are typically pre-installed in modern electrical grids, their absence could significantly increase the risk of harm to individuals and property. In the unfortunate event of an accident attributable to the use of a Type A RCD, the warranty we offer may not cover the damages, as the use of a Type B RCD is a critical part of our safety recommendations.</p>
 +
    </div>
  
−
===='''Is surge protection necessary for maintaining the warranty, and what happens if a customer declines the surge protection option?'''====
+
    <div class="faq">
−
Surge protection is not a mandatory requirement to maintain your warranty; however, it is highly recommended to protect your charger and other devices from voltage surges. If you choose to decline the surge protection option, be aware that any damages resulting from power surges might not be covered under the warranty terms.
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        <p class="question">'''6) What do we have integrated in our product if it is not an RCD?'''</p>
 +
        <p class="answer">Inside of our product, there is protection working by Residual Current Monitoring (RCM). It detects if 30mA AC or 6mA DC leakage was observed and notifies the processor to switch off the relays.</p>
 +
    </div>

Revision as of 08:38, 21 November 2023


Teltocharge Product FAQs - SPD Information

1) What is a Surge Protection Device (SPD) and why do I need one?

An SPD is a device designed to protect electrical equipment from voltage spikes. It's necessary for safeguarding the electrical components of your Teltocharge products from sudden surges in electrical power.

2) Are SPDs included in the Teltocharge product package?

No, SPDs are not included in the package and must be purchased separately.

3) Should I use an external Surge Protection Device (SPD) with my TeltoCharge product?

Absolutely. The TeltoCharge line is engineered for safety and efficiency but does not have built-in surge protection. We strongly recommend equipping an external SPD to protect your device from unexpected power surges. Implementing this measure is not just a suggestion—it is a critical step to ensure the optimal performance and durability of your TeltoCharge product against electrical fluctuations.

4) What types of SPDs are recommended for Teltocharge products?

Teltonika recommends two types of SPDs:

  • Type 1 SPD with max continuous working voltage of 275VAC.
  • Combined Type 1&2 SPD with the same voltage specifications.
    • Both must be certified according to the standard IEC 61643-111.

More Info could be found here

5) Is surge protection necessary for maintaining the warranty, and what happens if a customer declines the surge protection option?

While surge protection is not mandatory as per our regulations, it is highly advisable. Surge protection devices play a vital role in safeguarding not only the charging station but also all other electronic appliances within the premises from voltage spikes. Our stance is to urge electricians to ensure that at least one surge protection device is present in the home’s electrical system to mitigate the risk of surge-related damage. If a customer opts not to install surge protection and subsequent damage occurs due to a power surge, this may affect the warranty coverage of the charging station. We recommend the installation of surge protection as a preventative measure for comprehensive electrical safety.

Teltocharge Product FAQs - RCD Information

1) What is an RCD and why do I need it for my Teltocharge product?

An RCD, or Residual Current Device, is a safety device that automatically cuts off the electric supply when it detects an imbalance in electricity flow and current increase on Protective Earth wire between live and neutral wires. This is crucial for preventing electric shocks and fires when using your Teltocharge product.

2) What are the installation options available for the RCD?

There are three installation options provided, with varying requirements for tripping current, overcurrent protection, and compliance with specific IEC standards. More details can be found here.

3) Is the RCD included in the Teltocharge package?

No, the RCD is not included in the package and must be purchased separately. Please consult with your installation specialist.

4) Do I need an additional RCD if my house grid already has one installed?

If the house grid already has an RCD pre-installed on the same supply line as EVSE, an additional one is not required.

5) Is a Type B RCD mandatory for installation as per the manual, and will using a Type A RCD instead invalidate the warranty?

Our company prioritizes safety above all. Therefore, we strongly recommend the installation of an external Type B RCD when using our device. The Type B RCD provides comprehensive protection against all types of residual currents that might not be detected by a Type A RCD. While Type B RCDs are typically pre-installed in modern electrical grids, their absence could significantly increase the risk of harm to individuals and property. In the unfortunate event of an accident attributable to the use of a Type A RCD, the warranty we offer may not cover the damages, as the use of a Type B RCD is a critical part of our safety recommendations.

6) What do we have integrated in our product if it is not an RCD?

Inside of our product, there is protection working by Residual Current Monitoring (RCM). It detects if 30mA AC or 6mA DC leakage was observed and notifies the processor to switch off the relays.

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