Difference between revisions of "Wiki:FAQ"

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==FAQ==
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'''1. How to acces the installer settings?'''
 
<br>To access the [[installer menu]], first TeltoCharge have to be paired with phone via Bluetooth and after finishing setup installer can access [[installer menu]] through settings with security code.
 
<br>'''2. Where can I find installer code?'''
 
<br>Installer code can be found on the sticker on the Teltocharge mid plate.
 
<br>'''3. How to reset TeltoCharge?'''
 
<br>To [https://wiki.teltonika-energy.com/wikibase/index.php?title=Settings&action=approve&oldid=141#Device_information factory reset] device, go to application settings > Device info > and press Restore factory default settings. '''''Note:''' these settings restore only user settings. Settings which are set through Installer menu won’t change.''
 
<br>'''4. How to reboot TeltoCharge?'''
 
<br>To [https://wiki.teltonika-energy.com/wikibase/index.php?title=Settings&action=approve&oldid=141#Device_Reboot reboot] charger go to TeltoCharge application > settings > Reboot device.
 
<br>'''5. How to calculate Power Limit?'''
 
<br>Power limit have to be calculated by installer in accordance on the electrical load in the area. Maximum power can’t exceed the limit set at the electric panel.
 
<br>'''6. How to set maximum power limit?'''
 
<br>Maximum power can be set through [[installer menu]] > Max current. Maximum current should be set by installer in accordance on the electrical load in the area. User have the ability to lower the current with [[Load balancing]] function any time or increase up to maximum installer set.
 
<br>'''7. How to add/remove NFC cards/tags?'''
 
<br>[https://wiki.teltonika-energy.com/view/Settings#NFC_card.2Ftag_management NFC] cards/tags can be added via application. Go to settings > Add new card. After naming a new card/tag user have to touch NFC card/tag to the side of the charger.
 

Latest revision as of 21:54, 30 March 2023