OCPP FAQ: Difference between revisions
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|1. | |1. | ||
|How to get URL adress and charge point identity? | |||
|URL adress and charge point identity should be given by server provider. | |||
|- | |||
|2. | |||
|What to do if I can't connect TeltoCharge to cloud server? | |What to do if I can't connect TeltoCharge to cloud server? | ||
|Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''" | |Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "''connected''" | ||
''Note: URL adress have to end | [[File:TeltoCharge OCPP FAQ 1.png|frameless|447x447px]] | ||
''Note: URL adress have to end with slash "/" symbol.'' | |||
|- | |- | ||
|3. | |3. | ||
|Why | |Why there is no possibility to see all settings while OCPP is enabled? | ||
|When OCPP is enabled some of the configurations are hidden to avoid duplication from the server and the app. | |||
Functions which are hidden: | |||
* Authorization slider ''(Authorization should be done through server)'' | |||
* Authorization enable/disable button ''(Authorization will allways be enabled when TeltoCharge is connected to the server)'' | |||
* NFC cards tab ''(NFC cards can be managed through server)'' | |||
* Date & Time ''(Time is synced with the server)'' | |||
This is how Teltonika Energy app should look like: | |||
[[File:TeltoCharge OCPP FAQ 2.png|frameless|448x448px]] | |||
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Latest revision as of 00:34, 31 March 2023
TeltoCharge can be connected to any OCPP 1.6 JSON server through websocket. If you are experiencing with issues please get acquainted with most reccurent problems below
| No. | Question | Answer |
|---|---|---|
| 1. | How to get URL adress and charge point identity? | URL adress and charge point identity should be given by server provider. |
| 2. | What to do if I can't connect TeltoCharge to cloud server? | Check if TeltoCharge is connected to the internet, OCPP is enabled in the Teltonika Energy app and status is "connected"
Note: URL adress have to end with slash "/" symbol. |
| 3. | Why there is no possibility to see all settings while OCPP is enabled? | When OCPP is enabled some of the configurations are hidden to avoid duplication from the server and the app.
Functions which are hidden:
This is how Teltonika Energy app should look like: |