Changes

* Type 1 SPD with max continuous working voltage of 275VAC.

* Type 1 SPD with max continuous working voltage of 275VAC.

* Combined Type 1&2 SPD with the same voltage specifications.

* Combined Type 1&2 SPD with the same voltage specifications.

** Both must be certified according to the standard IEC 61643-111.

* Both must be certified according to the standard IEC 61643-111.

[[SPD - surge protection device|More Info]] could be found here

[[SPD - surge protection device|More Info]] could be found here

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        <p class="question">'''1) What is an RCD and why do I need it for my Teltocharge product?'''</p>

== '''1) What is an RCD and why do I need it for my Teltocharge product?''' ==

        <p class="answer">An RCD, or Residual Current Device, is a safety device that automatically cuts off the electric supply when it detects an imbalance in electricity flow and current increase on Protective Earth wire between live and neutral wires. This is crucial for preventing electric shocks and fires when using your Teltocharge product.</p>

<p class="answer">An RCD, or Residual Current Device, is a safety device that automatically cuts off the electric supply when it detects an imbalance in electricity flow and current increase on Protective Earth wire between live and neutral wires. This is crucial for preventing electric shocks and fires when using your Teltocharge product.</p>

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        <p class="question">'''2) What are the installation options available for the RCD?'''</p>

== '''2) What are the installation options available for the RCD?''' ==

        <p class="answer">There are three installation options provided, with varying requirements for tripping current, overcurrent protection, and compliance with specific IEC standards. [[RCD - residual current device|More details can be found here.]]</p>

<p class="answer">There are three installation options provided, with varying requirements for tripping current, overcurrent protection, and compliance with specific IEC standards. [[RCD - residual current device|More details can be found here.]]</p>

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        <p class="question">'''3) Is the RCD included in the Teltocharge package?'''</p>

== '''3) Is the RCD included in the Teltocharge package?''' ==

        <p class="answer">No, the RCD is not included in the package and must be purchased separately. Please consult with your installation specialist.</p>

<p class="answer">No, the RCD is not included in the package and must be purchased separately. Please consult with your installation specialist.</p>

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        <p class="question">'''4) Do I need an additional RCD if my house grid already has one installed?'''</p>

== '''4) Do I need an additional RCD if my house grid already has one installed?''' ==

        <p class="answer">If the house grid already has an RCD pre-installed on the same supply line as EVSE, an additional one is not required.</p>

<p class="answer">If the house grid already has an RCD pre-installed on the same supply line as EVSE, an additional one is not required.</p>

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        <p class="question">'''5) Is a Type B RCD mandatory for installation as per the manual, and will using a Type A RCD instead invalidate the warranty?'''</p>

== '''5) Is a Type B RCD mandatory for installation as per the manual, and will using a Type A RCD instead invalidate the warranty?''' ==

        <p class="answer">Our company prioritizes safety above all. Therefore, we strongly recommend the installation of an external Type B RCD when using our device. The Type B RCD provides comprehensive protection against all types of residual currents that might not be detected by a Type A RCD. While Type B RCDs are typically pre-installed in modern electrical grids, their absence could significantly increase the risk of harm to individuals and property. In the unfortunate event of an accident attributable to the use of a Type A RCD, the warranty we offer may not cover the damages, as the use of a Type B RCD is a critical part of our safety recommendations.</p>

<p class="answer">Our company prioritizes safety above all. Therefore, we strongly recommend the installation of an external Type B RCD when using our device. The Type B RCD provides comprehensive protection against all types of residual currents that might not be detected by a Type A RCD. While Type B RCDs are typically pre-installed in modern electrical grids, their absence could significantly increase the risk of harm to individuals and property. In the unfortunate event of an accident attributable to the use of a Type A RCD, the warranty we offer may not cover the damages, as the use of a Type B RCD is a critical part of our safety recommendations.</p>

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        <p class="question">'''6) What do we have integrated in our product if it is not an RCD?'''</p>

== '''6) What do we have integrated in our product if it is not an RCD?''' ==

        <p class="answer">Inside of our product, there is protection working by Residual Current Monitoring (RCM). It detects if 30mA AC or 6mA DC leakage was observed and notifies the processor to switch off the relays.</p>

<p class="answer">Inside of our product, there is protection working by Residual Current Monitoring (RCM). It detects if 30mA AC or 6mA DC leakage was observed and notifies the processor to switch off the relays.</p>

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