App FAQ - Revision history

PauliusKo at 21:33, 30 March 2023

2023-03-30T21:33:19Z

← Older revision		Revision as of 00:33, 31 March 2023
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	~~[[Category: FAQ]]~~

PauliusKo at 12:20, 21 November 2022

2022-11-21T12:20:00Z

← Older revision		Revision as of 15:20, 21 November 2022
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	\|How to find which Firmware I'm using?		\|How to find which Firmware I'm using?
	\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|left\|frameless\|722x722px]]		\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|left\|frameless\|722x722px]]
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			\|9.
			\|Why is my 22kW charger not charging with 32 ampers current?
			\|1. It could be about '''selected options''' in your mobile application. '''Load balancing''' option in your menu have to be set to maximum - 32 ampers. '''Max power from grid''' option in the installer's menu have to be set to 32 ampers. '''Three phase charging''' option have to be turned on.
			2. '''Your EV does not accept that much power.''' For example, '''„Chevrolet Spark“''' can accept only 3.3 kW power from any charging station, so it will not charge faster with more powerful charging station.

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	[[Category: FAQ]]		[[Category: FAQ]]

Rytimeci at 07:33, 12 August 2022

2022-08-12T07:33:53Z

← Older revision		Revision as of 10:33, 12 August 2022
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	'''If TeltoCharge is not pairing, try to go to phone Bluetooth settings, find the charger and press forget this device, reboot the charger and try pairing process from the beginning.'''		'''If TeltoCharge is not pairing, try to go to the phone Bluetooth settings, find the charger and press forget this device, reboot the charger and try pairing process from the beginning.'''
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Rytimeci at 12:04, 11 August 2022

2022-08-11T12:04:04Z

← Older revision		Revision as of 15:04, 11 August 2022
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	Select your charger and wait for the Bluetooth pairing request table to pop up.		Select your charger and wait for the Bluetooth pairing request table to pop up.

	Write down last 6 digits of ~~installer~~ code to start pairing process.		Write down last 6 digits of security code to start pairing process.

	After successful pairing main window should open.		After successful pairing main window should open.

Rytimeci at 06:41, 8 August 2022

2022-08-08T06:41:09Z

← Older revision		Revision as of 09:41, 8 August 2022
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	'''If TeltoCharge is not pairing, try to go to phone ~~bluetooth~~ settings, find the charger and press forget this device, reboot the charger and try pairing process from the ~~beggining~~.'''		'''If TeltoCharge is not pairing, try to go to phone Bluetooth settings, find the charger and press forget this device, reboot the charger and try pairing process from the beginning.'''
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Rytimeci at 06:38, 8 August 2022

2022-08-08T06:38:49Z

← Older revision		Revision as of 09:38, 8 August 2022
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	\|1.		\|1.
	\|How to ~~update~~ TeltoCharge ~~firmware~~?		\|How to pair phone with TeltoCharge?
	\|To ~~download ant update latest version~~, ~~we recommend~~ to ~~use [[Firmware\|firmware update instructions]]~~.		\|To pair new phone with TeltoCharge, charger has to be in a recovery mode.
			Reboot the charger and press "Add new device" in the Teltonika Energy app.

			Select your charger and wait for the Bluetooth pairing request table to pop up.

			Write down last 6 digits of installer code to start pairing process.

			After successful pairing main window should open.


			''Note: charger can be paired only in a recovery mode. Charger goes into recovery mode for 5 minutes after every reboot.'' ''If security code was entered incorrectly for 3 times, pairing becomes impossible and charger has to be rebooted again.''


			'''If TeltoCharge is not pairing, try to go to phone bluetooth settings, find the charger and press forget this device, reboot the charger and try pairing process from the beggining.'''
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Rytimeci at 13:35, 4 July 2022

2022-07-04T13:35:55Z

← Older revision		Revision as of 16:35, 4 July 2022
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	\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|left\|frameless\|722x722px]]		\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|left\|frameless\|722x722px]]
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			[[Category: FAQ]]

Rytimeci at 08:19, 14 June 2022

2022-06-14T08:19:17Z

← Older revision		Revision as of 11:19, 14 June 2022
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	\|2.		\|2.
	\|How to access the installer settings?		\|How to access the installer settings?
	\|To access the [[installer menu]], first TeltoCharge have to be paired with phone via Bluetooth and after finishing setup installer can access [[installer menu]] through settings with security code.		\|To access the installer menu, first TeltoCharge have to be paired with phone via Bluetooth and after finishing setup installer can access installer menu through settings with security code.
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	\|3.		\|3.
	\|Can I increase charging speed?		\|Can I increase charging speed?
	\|Charging speed depends on input voltage and current. User can change current through TeltoCharge application > settings > [[Load balancing]]. The maximum current is set by the installer in the installer menu. User can only lower or set current up to maximum installer set.		\|Charging speed depends on input voltage and current. User can change current through TeltoCharge application > settings > Load balancing. The maximum current is set by the installer in the installer menu. User can only lower or set current up to maximum installer set.
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	\|4.		\|4.
	\|How to set maximum power limit?		\|How to set maximum power limit?
	\|Maximum power can be set through [[installer menu]] > Max ~~current~~. Maximum current should be set by installer in accordance on the electrical load in the area. User have the ability to lower the current with [[Load balancing]] function any time or increase up to maximum installer set.		\|Maximum power can be set through installer menu > Max power from grid. Maximum current should be set by installer in accordance on the electrical load in the area. User have the ability to lower the current with Load balancing function any time or increase up to maximum installer set.
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	\|5.		\|5.
	\|How to reboot TeltoCharge?		\|How to reboot TeltoCharge?
	\|To ~~[https://wiki.teltonika-energy.com/view/Settings#Device_Reboot~~ reboot] charger go to TeltoCharge application > settings > Reboot device.		\|To reboot charger go to TeltoCharge application > settings > Reboot device.
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	\|6.		\|6.
	\|How to reset TeltoCharge?		\|How to reset TeltoCharge?
	\|To ~~[https://wiki.teltonika-energy.com/view/Settings#Device_information~~ factory reset] device, go to application settings > Device info > and press Restore factory default settings. '''''Note:''' these settings restore only user settings. Settings which are set through Installer menu won’t change.''		\|To factory reset device, go to application settings > Device info > and press Restore factory default settings. '''''Note:''' these settings restore only user settings. Settings which are set through Installer menu won’t change.''
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	\|7.		\|7.

Rytimeci at 06:40, 9 June 2022

2022-06-09T06:40:12Z

← Older revision		Revision as of 09:40, 9 June 2022
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	\|8.		\|8.
	\|How to find which Firmware I'm using?		\|How to find which Firmware I'm using?
	\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.		\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|left\|frameless\|722x722px]]
	[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|frameless\|~~708x708px~~]]
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Rytimeci at 05:36, 13 May 2022

2022-05-13T05:36:58Z

← Older revision		Revision as of 08:36, 13 May 2022
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	\|How to find which app version I'm using?		\|How to find which app version I'm using?
	\|To find app version go to main Teltonika Energy page and pres setting icon. At the bottom of the window you will see app version		\|To find app version go to main Teltonika Energy page and pres setting icon. At the bottom of the window you will see app version
			[[File:TeltoCharge TeltoChargeApplication AppVersion.PNG\|frameless\|271x271px]]
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			\|8.
			\|How to find which Firmware I'm using?
			\|To find firmware version go to TeltoCharge menu and press settings. Scroll down, open device info tab and press check for updates. In the table at the top of the window you will see firmware version which is currently installed.
			[[File:TeltoCharge TeltoChargeApplication FWVersion.PNG\|frameless\|708x708px]]
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