Teltonika Energy Wiki - User contributions [en]

Functionalities EVC2

2026-04-20T10:00:42Z

PauliusKo: /* NEW: IT grid support */

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' IT grid support=
Enable this setting if the charger is installed on an IT grid. 

When turned on, the charging station adapts its voltage monitoring for IT grid operation, where voltage can be floating in relation to protective earth (PE).

='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Functionalities EVC2

2026-04-20T09:58:13Z

PauliusKo: /* NEW: IT grid support */

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' IT grid support=
This setting is intended for installations using an IT electrical grid system. 

When enabled in the mobile app, the charging station adjusts its input and output voltage checks to match IT grid behavior.
In this mode, voltage is evaluated with the understanding that it can be floating relative to protective earth (PE).

='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Functionalities EVC2

2026-04-20T09:56:56Z

PauliusKo: /* NEW: IT grid support */

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' IT grid support=
IT grid support button in mobile application 
When you enable this setting in mobile app: charging station changes input and output voltage level check by enabling floating voltage relative to protective earthing.

='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Functionalities EVC2

2026-04-20T09:56:41Z

PauliusKo: /* NEW: IT grid support */

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' IT grid support=
IT grid support button in mobile application
When you enable this setting in mobile app: charging station changes input and output voltage level check by enabling floating voltage relative to protective earthing.

='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Functionalities EVC2

2026-04-20T09:48:32Z

PauliusKo:

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' IT grid support=
IT grid support button in mobile application
='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Functionalities EVC2

2026-04-07T08:34:01Z

PauliusKo: /* Dynamic load balancing */

='''NEW:''' Automatic grid type detection=
Charger will automatically detect the following input options.
# Single phase
# Three phase
# Bi-phase No neutral
# Three phase No neutral
='''NEW:''' Physical power selector switch=
* This switch could be found on the interface board.
* It could turned to to limit MAX device output. By changing rotary switch position it is possible to charge charger’s max output.
* By default (position 0) charger sets max possible output power depending on HW.
* Possible values differ between different modification devices.[[File:Power selector switch.png|thumb|none]]
{| class="wikitable"
|+ Position values
|-
! !! Position !! Current !! Power 1phase !! Power 3P
|-
| Default || 0 || 32 A || 7,4 kW || 22kW
|-
| || 1 || 6 A || 1,4 kW || 4,1 kW
|-
| || 2 || 10 A || 2,3 kW || 6,9 kW
|-
| || 3 || 13 A || 3 kW || 9 kW
|-
| || 4 || 16 A || 3,7 kW || 11 kW
|-
| || 5 || 20 A|| 4,6 kW || 14 kW
|-
| || 6 || 25 A|| 5,7 kW || 17 kW
|-
| || 7 || 28 A|| 6,5 kW || 19 kW
|-
| Reserved || 8 || N/A || N/A || N/A
|-
| Reserved || 9 || N/A || N/A || N/A
|}
='''NEW:''' Button switch=
This switch could be found on the interface board, It has 2 features:
* If button is pressed for 1s charger will reboot.
* If button is pressed for 5s charger will restore user default settings.
='''NEW:''' Potential-free contact=
[[File:Potential_free_contact.png|frameless]]
This is achieved by allowing user to configure it via APP
* It is possible to emergency stop charging when the circuit is opened or closed.
* It is possible to block or allow charging when the circuit is opened or closed.
* It is possible to reduce the charging rate when the circuit is opened or closed.
='''NEW:''' 2x RS-485 support =
* Meter port will be used for load balance and MID meter.
* DLM port used only for load management.
* Dynamic Load Managment with MID meter for all of the secondary devices is '''possible'''
*
[[File:2x RS.png|frameless]]

=Cable lock=
There is a possibility to activate cable lock on demand even if the charging is not initiated.

* When Cable lock is ON, the locking pin pushes out and fixes charging cable in place.
* When Cable lock is set to AUTO, locking pin behaves accordingly to the charging state the product is in.
** A state - Cable is not locked;
** B/C/D states - Cable is locked;

''By default this status is set to AUTO'' 
''Settings can only be found in socket variant products''

=Authorization=
There is possibility to turn ON/OFF authorization for TeltoCharge.

When authorization is ON, user have to authorize every time he wants to start charging process. Authorization can be done in two different ways:

*By swiping the Slider in main menu;
*By using NFC card;

''By default authorization status is set to OFF, user can set this status during the first set-up wizard.''

=NFC=
For personalized authorization, there is possibility to add and use NFC cards. Just press "Add new card", name your card and then touch the NFC card to the side of the charger. It should say "Card added successfully".

More information about NFC cards pairing can be found [[NFC FAQ|here]].

''By default, NFC cards whitelist is empty.''

=Load balancing=
Inside load balancing menu user can lower or increase current up to the value which was set by the installer in Installer menu. 
For example: you set 32 A in Installer menu option '''Max power from grid''', so in user menu option '''Load balancing''' you will be able to set limitation from 6 A to 32 A.

''By default load balancing is set to 10 A, user can increase this value when he increases Max power from grid option in Installer menu.''

= Schedule =
There is an option to configure individual charging times in order to plan electricity usage or the effectiveness of the electrical grid. 

* For the time periods when the car should not be charged, select the ‘Peak hours’ section. 
*
* For time periods when the car should be charged, select the ‘Schedule‘ section (click on the '''+''' icon in the upper right corner). 

To set charging schedules, choose the desired hours and minutes on the provided clock. 

The ‘Repeat schedule‘ function repeats every week on the selected days.
When the ‘Repeat schedule‘ function is disabled, the selected charging schedule will be set only for the week ahead and will stop after the last set day. In this case, the ‘Enable schedule charging‘ function will be automatically disabled. If the ‘Start time‘ is set in the past, the schedule will be active on the next selected day of the week. For example, if the current time is 10 AM on Friday, but the ‘Start time‘ is scheduled for 9 AM on Friday, it will only be active on the following Friday at 9 AM. 

The ‘Enable schedule charging‘ function will be disabled at midnight after the end of a schedule.
It is important to optimize the active schedules and ensure that they do not overlap. '''Charger will not allow to save active overlapping schedules.''' However, when schedules are disabled, it can be saved. 

If peak hours are set for one time and scheduled charging hours are set later on the same day, there is a contradiction between these two conditions, and the EV will not be charged during the period between them. For example, if peak hours are set from 2 PM to 3 PM and regular scheduled charging hours are set from 5 PM to 7 PM, the EV will be charged only from 5 PM to 7 PM.

= Randomized delay =
The randomized delay function provides an additional layer of protection against grid overloading. In the following cases, a random delay of up to 10 minutes will be applied:

* ''When a vehicle is connected and attempting to initiate the charging process for the first time.''
* ''At the beginning and end of each scheduled charging session.''
* ''After TeltoCharge has been restarted, rebooted, or turned off.''

Although this feature is enabled, it can be manually interrupted by swiping the App slider or using an NFC card. 

Using the Randomized delay function along with scheduled charging hours, the EV will only begin charging after waiting for the scheduled time and adding a randomized delay of up to 10 minutes. Similarly, a randomized delay will be applied to the scheduled end of charging. 

If the EV charging process is interrupted (e. g. temporary power outage), the randomized delay will still be in effect when the power is restored, further delaying the start of charging. 

When OCPP is turned on, the Randomized delay functionality will not be active.

= Errors and warnings =
If TeltoCharge is not working correctly and giving errors or warnings, you will now be able to see more information in the app. All errors and warnings will be sent to the app in real-time.
For all the details check: [https://wiki.teltonika-energy.com/view/LED_indicators LED indicators list]

= Live data =
Live data from TeltoCharge. It will be possible to see such data as:

* ''Charging type''
* ''Phase used''
* ''Temperature''
* ''Max allowed current''
* ''Phase voltages (input and output)''

= Connectivity=
In the connectivity tab user can connect TeltoCharge to internet via Wi-Fi, Ethernet cable or GSM card (if it is selected as product option).
 
The product utilizes the local WebSocket service (used by the App over LAN).

In this section, it is also possible to connect charging station to internet server for remote management (OCPP).

==Bluetooth==
Product supports Bluetooth LE (BLE). 
Bluetooth is always enabled by default.

==WiFi==
Product supports 2.4 GHz Wi-Fi connectivity.
By default this feature is disabled. 
To connect Teltocharge to Wi-Fi, just follow these steps:

*''Open Wi-Fi tab;''
*''Enable it with the slider;''
*''Select your network from provided list;''
*''Insert password and press save;''
*''Wait until product is connected successfully;''

==Mobile ==
''Optional. About possible purchase ask your sales manager'' 
To connect TeltoCharge to cellular data first of all nano SIM card have to be inserted to the SIM card port. After that just enable Mobile Internet in the Connectivity tab with the slider.

Mobile internet tab also has got some configurations which can be set by user:

*''PIN code''
*''APN adress''
*''Username''
*''Password''
*''Dialing number''

The product supports 4G/LTE (CAT1), 3G, 2G internet connection. 
Mobile internet connection is disabled by default.

==OCPP==
Open Charge Point Protocol 1.6 is used to connect TeltoCharge to 3rd party Cloud servers. At the moment charger is able to achieve ''"Core"'', ''"Local auth list management"'' and ''"Smart charging"'' functions.

Before connecting TeltoCharge to any 3rd party Charge point management server, firstly check if server is compatible with OCPP 1.6 JSON.

If server provider supports this OCPP version, to connect, user needs to type in server URL address and Charge point identity. After all settings are set, enable OCPP with a slider and press Save at the bottom of the screen. User also can see status if charger was connected successfully or not.

More information about OCPP you can find [[OCPP FAQ|here]].

==Ethernet ==
To connect TeltoCharge with Ethernet just plug in the cable and all needed settings should be set automatically.

In order to be able to type configuration manually, user have to disable DHCP setting beforehand. DHCP slider can be found in the same Ethernet parameters window.

Ethernet is enabled by default.

==Date & Time==
In this tab user can set date and time according to the region in which product is going to be used. '''It is recommended to synchronize''' time with phone (button for this action is provided).

=Device info=
In this tab user/installer can see all the HW information about charger, maximum current set by installer (inside installer menu) and real-time temperature.

Also there is a possibility to restore default settings. With this function TeltoCharge restore all settings to default values except from the Installer Menu ones.
 

After pressing '''Check for updates''', new window pops up, where user/installer can see information about current FW and update it.

==Diagnostics==

Here you can download troubleshoot file. 
It will be used only by the Customer support engineers while solving risen issues.

=Installer menu=
This is the menu for installer to reach configuration settings.

After every installation installer must open this menu and set required parameters.

To open installer menu, it is needed to insert ''Installer code''. You can find this code on the sticker, which is placed on the middle plate (under the front plate).

*Installer menu is '''only''' for installers or personnel with relevant qualifications.*

==Max power from grid==
This configuration shall be used in two different ways:

*If you are using Dynamic load balancing, use this value to set the maximum current per phase that can be supplied to the whole electrical installation. Usually this value is the rated current of the main circuit breaker.
* If you are not using Dynamic load balancing, use this value to set maximum current, which charger can use. This value should be calculated according to the possible load, that other appliances can be using, by subtracting it from the maximal current which is provided to the grid. That said, in this situation, current should not be higher than 16 amperes (If 11 kW charger is installed) or 32 amperes ( if 7,4 or 22 kW chargers is installed).

'' By default this setting is set to 10 Amps''

== Supply voltage ==
*Installer can change supply voltage (''voltage between phase and neutral wires'')
*Different regions can have different supply voltages, so installer can set this value accordingly to the used voltage in the individual site;

''Global product: By default this setting is set to 230 V'' 
''North American product: By default this setting is set to 120 V''

==Upper voltage tolerance==
There is a possibility to change the tolerance limit for upper voltage threshold. This can be used in the sites where voltage fluctuation is recurring.

''By default this setting is set to 10 %''

== Lower voltage tolerance==
There is possibility to change the tolerance limit for lower voltage threshold. This can be used in the sites where voltage fluctuation is big.

''By default this setting is set to 10 %''

==Three phase charging==
With this slider installer have an ability to turn off 3-phase charging (only if 3 phases are connected to the product).

''By default this setting is turned OFF'' 
''Not available in North America products''

==Phase priority==
There is a possibility to select which phase should be prioritized for charging, if 3 phases are connected, but 3-phase charging is disconnected.

For example: if 3 chargers are connected to the same electrical network, it is possible to prioritize different phase for each charger to avoid cutting of the main power.

''By default this setting is set to L1'' 
''Not available in North America products''

==Dynamic load balancing==
This function is used to turn on Dynamic load balancing. To access this feature it is recommended to read more [[Dynamic Load Balancing|here]]

''By Default this setting is turned off'' 

== Automatic energy meter type search ==
Be able to choose energy meter type, which will be used for the load balancing. Meter type setting is available in the app and the setting has two options: 1 phase, 3 phase

== MID meter ==
Option to use data from external energy meter for power consumption calculations. New setting in the app for activating this function. Total values from energy meter also will be used in the OCPP. When this function is activated, dynamic load balancing function will not be active.

==Temperature warning==
There is a possibility to increase temperature warning level. When charger reaches this temperature level, it starts to ventilate itself by decreasing charging power. If Charger reaches 80''°C'' it turns off relays and stops charging process.

''By default this setting is set to 60 °C''

==Factory default settings==
By using this setting installer can restore Factory default settings. This function restores all settings which were set in the Installer menu as well as in the Main menu.

After this reset yellow LEDs starts blinking which means that charger requires to set-up Installer menu again.

==Reboot device==
There is a possibility to reboot charger through the Teltonika Energy app.

==EV Sleep feature==
„EV Sleep“ feature prevents the charger from repeatedly waking up and restarting when the electric vehicle does not actually begin charging. Some EVs (Electric Vehicles) trigger repeated B2 → D1 → B2 cycles, which can cause unnecessary start attempts. When enabled, this feature protects the charger from entering this loop.

'''How the feature works''' 
''When EV Sleep Mode is disabled (Default):'' 
The charger behaves normally and does not block the repeated B2/D1 sequence. 
If the EV stops charging and then requests the charger again, the EVSE will always try to restart charging. 
Recommended for users who rely on DLM / Smart Charging and want continuous restart attempts. 
 
''When EV Sleep Mode is enabled:'' 
The charger starts tracking how many times it enters the sequence: 
C (charging) → B2 (EV stopped) → D1 (waiting) → B2 → … 
Each time this sequence occurs, a counter increases. If the sequence happens twice and the EV still does not start charging:
 The charger stops trying to restart charging.
 It stays in D1 (waiting) indefinitely.
 It waits until the vehicle is physically disconnected. 

The counter resets automatically when the EV successfully starts charging after this sequence.

'''Who should enable this feature?''' 
This mode is recommended if: 
1. The user experiences repeated interrupted cycles (stop → wait → start attempt). 
2. The user prefers that the charger does not attempt to start charging repeatedly until the EV is unplugged.

[[Category: Product guides]]

Installer Support

2026-03-18T14:19:18Z

PauliusKo:

<div style="background-color: #f2f2f2; padding: 20px;">
<h2 style="color: #4a4a4a; font-size: 20px; font-weight: bold; margin-bottom: 7px; text-align: center;">
'''Please select guide you want to see:'''
<h2 style="color: #4a4a4a; font-size: 20px; font-weight: bold; margin-bottom: 7px; text-align: left;">
*[[Powerverse EV Driver Guide (UK)]] 
*[[Powerverse Full Installation Guide (UK)]]

Installer Support

2026-03-18T14:18:44Z

PauliusKo:

Technical Support (contact here)

2026-03-18T14:18:31Z

PauliusKo: Created page with "Call ModJo"

Call ModJo

Powerverse EV Driver Guide (UK)

2026-03-13T22:18:32Z

PauliusKo: /* User Guide | Powerverse */

=EV Driver Guide=
==User Guide | Powerverse==

=== Please follow Mobile application set up instructions of [https://powerverse.com/user-guide/ Powerverse User Guide] ===

==TeltoCharge Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==Methods to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding TeltoCharge LED Indicators==
==STATUS INDICATIONS==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==TROUBLESHOOTING==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

If the issue persists after following the troubleshooting steps, please contact service provider Powerverse via APP. 

To help resolve the issue faster, please provide:

* Charger serial number
* Short description of the issue
* Photos or videos (if possible)

Your service provider will assist you with further diagnostics.

Powerverse EV Driver Guide (UK)

2026-03-13T14:34:45Z

PauliusKo: /* EV Driver Guide */

=EV Driver Guide=
==User Guide | Powerverse==

=== Please follow set up instructions of [https://powerverse.com/user-guide/ Powerverse User Guide] ===

==TeltoCharge Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==Methods to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding TeltoCharge LED Indicators==
==STATUS INDICATIONS==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==TROUBLESHOOTING==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

If the issue persists after following the troubleshooting steps, please contact service provider Powerverse via APP. 

To help resolve the issue faster, please provide:

* Charger serial number
* Short description of the issue
* Photos or videos (if possible)

Your service provider will assist you with further diagnostics.

Powerverse Full Installation Guide (UK)

2026-03-13T13:21:51Z

PauliusKo: /* Device Commissioning Guide */

=Physical Device Installation Guide=

==INSTALLATION MANUAL==
Press on the picture:
[[File:PDF picture.png|alt=|left|110x136px|frameless|link=https://wiki.teltonika-energy.com/images/5/5e/Telto-Charge_EVC16_UK.pdf|thumb]] 
 

==MAIN STEPS==

A - Fix the device on the wall by inserting the self-tapping screws (start with the top screw and make sure the housing is horizontal). 
B - Make sure the cable gland is properly mounted on the cables (AC input cable and Ethernet cable). 
C - Close middle panel by placing it on the housing (the panel must click to the housing). And fix it using M3x8 screws. 
D - Close the front plate and fix it with M3x8 screws.

== Dynamic Load Balancing (DLB) ==
Dynamic Load Balancing (DLB) is achieved by monitoring the total electrical consumption of the building through a dedicated smart energy meter or CT clamps installed in the main electrical cabinet. Based on the real-time measurements provided by this meter, the charger automatically adjusts its charging power to ensure that the total household load does not exceed the available electrical capacity.

This functionality protects the building’s electrical installation from overload during peak usage periods and optimizes energy consumption according to the user's habits. The smart energy meter or CT clamps must always be installed at the main power source in the electrical distribution cabinet, where they can measure the total incoming current of the installation.

[[File:MicrosoftTeams-image (33).png|alt=|frameless|left|[[File:Ct-meter.png|thumb]]]]
[[File:Ct-direction.jpeg|frameless|371x371px|alt=|right]] [[File:Ct-meter.png|frameless|331x331px|alt=|center]]
'''Note :''' The CT cable included in the box is 3 meters long.
* Users can extend it to their desired length, depending on installation conditions such as electrical noise and resistance.
* Recommended extension length is up to 100 meters.

Principal scheme of connection:
[[File:DLB with CT.png|alt=|frameless|395x395px|center|[[File:DLB with CT.png|thumb]]]]
 

==PEN CT WIRING==

[[File:Wiring CT.png|frameless]] 

Product has integrated PEN fault protection.

In order to receive this functionality it is required to pass the PE cable through the internal current transformer.
CT shall be wired in terminal marked "PEN".

=Device Commissioning Guide=

==First Start Guide==
Follow these detailed steps to get started with TeltoCharge in a correct way:
 

{| class="wikitable" style="text-align: center; border: 1px solid #0061FC; font-family: arial, sans-serif; width: 80%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Download EV Charging APP'''
| style="padding: 20px;" |
| style="padding: 8px;" | [https://play.google.com/store/apps/details?id=com.teltonika.ems.ev&pcampaignid=web_share For Android] [https://apps.apple.com/lt/app/ev-charging/id1618750750 For Apple]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Pair'''
| style="padding: 20px;" | Pairing code is the '''last six digits of your installer code''' which can be found on the sticker.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/f/f2/Pairing_process.png Pairing process]
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Update device to the latest FW'''
| style="padding: 8px;" | After pairing, choose your device in the menu, and a notification may suggest updating the firmware version.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/0/08/Update_the_firmware.png How to update]
|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Configure your TeltoCharge'''
| style="padding: 8px;" | Follow steps in device configuration guide and using Teltonika EV Charging app set parameters according to your site requirements.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Dynamic_Load_Management_EVC16#Teltonika_Energy_App_Settings Possible settings]

|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Connect to Wifi'''
| style="padding: 8px;" | After ensuring the device is configured according to your site requirements, open "Connectivity" window in the app and connect device to the internet via Wi-Fi or LAN.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/e/ea/Wifi_or_LAN.png Connect to Wifi or LAN]
|-
| style="padding: 8px;" | 6
| style="padding: 8px;" | '''Enable OCPP'''
| style="padding: 8px;" | Once the device is connected to the internet, go to the "OCPP" tab in "Connectivity" window and connect the charger to the Powerverse App by entering this URL: '''wss://ocpp.powerverse.com:443/''' ''note: Make sure your phone doesn't auto correct wss.''
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/e/ef/OCPP.png Connect to OCPP]
|-
| style="padding: 8px;" | Additional
| style="padding: 8px;" | '''LED indicators'''
| style="padding: 8px;" | Meaning of TeltoCharge LED indicators.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Troubleshooting_Guide#LED_indicators LED indicators]
|-

|}

==Configuration Setup Possibilities==

===Home Installation Configuration with DLB and CT Clamps===
{| class="wikitable" style="text-align: center; border: 1px solid #0054A6; font-family: arial, sans-serif; width: 80%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Make sure CT clamps are mounted correctly.'''
| style="padding: 20px;" | You can check correct CT clamps installation option in this page above.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/8/88/DLB_with_CT.png CT Scheme]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Go to Installer Settings via EV Charging APP'''
| style="padding: 20px;" | Enter full 9-digit installer code to access installer menu.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/0/06/Installer_menu_access.png Installer menu access]
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Go to Installation section'''
| style="padding: 8px;" | Set '''Max power from grid''' in amps according to your main circuit breaker value.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/b/b1/Installation_section.png Installation section access]
|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Go to Load Balancing section'''
| style="padding: 8px;" | 1. Select CT Clamp as measuring device. 2. Enable Load Balancing and press on ''DLB CT'' button. ''(Before calibration, ensure at least one CT is connected to the device and that its measuring end is not clamped around the cable)'' 3. Calibrate your CT clamp.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/5/57/Load_Balancing_CT_Calibration.png How to calibrate CT clamp]
|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Test setup'''
| style="padding: 8px;" | 1. Plug in cable from charger to EV, but don't start charging. 2. Go to '''Diagnostics''' window in the app and check if '''Max allowed current''' is more than at least 6 A to start charging.
| style="padding: 8px;" | 1. [https://wiki.teltonika-energy.com/images/0/00/No_limitations_Diagnostics.png No limitations] 2. [https://wiki.teltonika-energy.com/images/d/d1/Load_balance_limitations_Diagnostics.png Load balance limitations]
|-

|}

File:Load balance limitations Diagnostics.png

2026-03-13T13:17:00Z

PauliusKo:

File:No limitations Diagnostics.png

2026-03-13T13:16:32Z

PauliusKo:

File:Load Balancing CT Calibration.png

2026-03-13T12:57:04Z

PauliusKo:

File:Installation section.png

2026-03-13T12:32:09Z

PauliusKo:

File:Installer menu access.png

2026-03-13T12:31:06Z

PauliusKo:

Dynamic Load Management EVC16

2026-03-13T10:03:13Z

PauliusKo: /* General CT settings */

= Dynamic Load Management =
Dynamic load management is a sophisticated feature that empowers users to efficiently control electric load by managing a group of chargers installed within a single circuit. Through the implementation of modbus RS-485 communication, the chargers are able to communicate with one another and dynamically adjust their charging power in response to the load on the grid, ensuring optimal charging operations and grid stability.

== DLM Types ==
Dynamic load management (DLM) is a versatile solution applicable in various scenarios, providing users with the flexibility to choose between using it with or without ct clamps. Here are the key distinctions:

=== DLM with Ct Clamps: ===
This configuration is advantageous in the UK, where the use of CT clamps is beneficial for managing the electric load between chargers and other electronic devices. CT clamps enable precise control and optimization of the overall load, contributing to compliance with UK regulations. Their integration into DLM systems assists in efficient energy distribution, which is important for adhering to the energy standards and operational requirements suggested by UK energy authorities.
[[File:Ct clamps.jpg|center|frameless|735x735px]]
== CT Connection ==
Dynamic Load Management (DLM) is achieved through a carefully interconnected system of chargers, where communication is governed by a designated "Master" charger, dictating instructions to the remaining "Slave" chargers. These chargers can be interconnected either in a serial or parallel manner, each requiring the use of UTP twisted pair cables for communication via the A and B pins.

[[File:MicrosoftTeams-image (33).png|alt=|frameless|left|[[File:Ct-meter.png|thumb]]]]
[[File:Ct-direction.jpeg|frameless|371x371px|alt=|right]] [[File:Ct-meter.png|frameless|331x331px|alt=|center]]
'''Note :''' The CT cable included in the box is 3 meters long.
* Users can extend it to their desired length, depending on installation conditions such as electrical noise and resistance.
* Recommended extension length is up to 100 meters.

===DLM with smart meter:===
This configuration enables users to efficiently manage the electric load between chargers and other electronic devices. By leveraging the capabilities of a smart meter, precise control and optimization of the overall load can be achieved.

[[File:DLM with meter.png|center|frameless|800x800px]]

===DLM without external measuring system:===
In cases where the focus is solely on managing the electricity load between chargers and there are no additional electronic devices contributing to the load, this option can be utilized. It offers a simplified approach to load management, tailored specifically to charger interactions.

[[File:DLM without meter.png|center|frameless|776x776px]]

==Teltonika Energy App Settings==
Once the chargers are properly connected to the electrical grid and interconnected to each other, the next step is to configure the settings for each charger using the Teltonika Energy app. Below, you will find a comprehensive list of the settings that should be adjusted to achieve DLM functionality.

===Max power from grid===
[[File:2023-07-03 07 42 32-Window.png|right|frameless|245x245px]]
It is very important to set this parameter correctly in the master charger if you want to use DLM. This parameter shows how much of current you have in the circuit you want to balance. That means you have to set as much as this current can have amperes. Usually it should be the same current as the breaker tripping current. If for example in the master charger you will set lower current, DLM might not work and charger might not even start charging process.

For the slave charger, this parameter is not as critical. It is advisable to set it to a maximum of 16 A (for 11 kW chargers) or 32 A (for 7.4/22 kW chargers).

===General meter settings===
If you want to enable dynamic load management with a smart meter, it is important to correctly configure the general meter settings.
[[File:2023-07-03 07 45 16-Window.png|right|frameless|264x264px]]

#'''Energy meter type''': You need to select the type of smart meter (1-phase/3-phase). Please note that you can use a 1-phase charger even if the meter is 3-phase.
#'''RS-485 baud rate''': This information can be found in the meter settings accessible through the meter display. If the client cannot locate it, it is recommended to refer to the smart meter manual.
#'''RS-485 parity/stop bit''': Similarly, this information can also be found in the meter settings. If the client is unable to find it, it is advisable to check the smart meter manual.

These settings must be configured for all chargers in the circuit, regardless of whether they are slaves and have direct communication with the meter. These settings establish the communication protocol between the master-slave and master-meter.

=== General CT settings===

1- By default, it is set to 3 seconds. However, there may be cases where the user needs to increase this value. For instance, if there are significant distances between the chargers and the ct clamps or if there are numerous interconnected chargers.
#'''Measuring device''': The meter should be selected. For UK chargers, it is possible to choose CT clamps
#'''Energy meter address''': This information can be found in the meter settings accessed through the meter display.
Note: Before calibration, CT have to be connected to the port, but not clamped around the cable.

===How to calibrate CT:===

1- Before calibration, CT have to be connected to the port, but not clamped around the cable.

2- Check DLB CT and press Calibrate.
[[File:App-ct-configuration.jpg|right|frameless|245x245px]]
3 - Success.

===Dynamic Load Balancing===
To access the DLM functionality, the user must first enable the DLB functionality

#'''Measuring device''': The meter should be selected. For UK chargers, it is possible to choose CT clamps.
#'''Energy meter address''': This information can be found in the meter settings accessed through the meter display. If the address cannot be located, it is recommended to consult the smart meter manual.
#'''Current update interval''': By default, it is set to 3 seconds. However, there may be cases where the user needs to increase this value. For instance, if there are significant distances between the chargers and the smart meter or if there are numerous interconnected chargers.

===Dynamic Load Management===
When setting up all the previous configurations, it is time to proceed with the main DLM settings. To enable these settings, the user must first activate DLM.
[[File:Dlm.png|right|frameless|292x292px]]
#'''Master mode''': This setting designates the charger as the master charger. It should only be enabled for one charger, which will handle all the calculations and establish communication with the smart meter.
#'''Measure grid load''': This setting should be enabled if DLM functionality with a meter is desired. If there are no plans to use a smart meter, it is important to disable this setting to prevent meter errors due to lack of connection. Please note that this setting is exclusively available for the master charger
#'''Current sharing mode''' - There are two distinct current sharing modes available:
#*Equal distribution: Energy will be distributed equally among all active chargers.
#*Distribution by priority: Energy will be distributed based on priority. Chargers will be prioritized according to their charging state, and those with higher priority will receive maximum charging power.[[File:Dlm.png|right|frameless|276x276px]]''For example, if we have a 100 A grid and five connected chargers, each capable of accepting 30 A, the first three chargers will receive 30 A each. The fourth charger will receive only 10 A, and the fifth charger will not initiate the charging process at all. This setting is exclusive to the master charger.''
#'''Slave Modbus address start''' - This setting is exclusive to the master charger. The user needs to specify the starting address for the slave chargers. For instance, if the start address is set to 1, the first slave charger should have address 1, the second should have address 2, the third should have address 3, and so on.
#Each slave charger has its own specific setting called "'''Slave Modbus address'''". This setting must be configured individually for each charger.
#'''Number of devices''' - This setting is available only for the master charger. The administrator must specify the total number of slave chargers that will be connected in the circuit.

Powerverse Full Installation Guide (UK)

2026-03-13T09:07:23Z

PauliusKo: /* Physical Device Installation Guide */

File:DLB with CT.png

2026-03-13T09:03:52Z

PauliusKo:

Powerverse EV Driver Guide (UK)

2026-03-13T02:38:05Z

PauliusKo: /* How to Start Charging */

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==Methods to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
==STATUS INDICATIONS==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==TROUBLESHOOTING==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

If the issue persists after following the troubleshooting steps, please contact service provider Powerverse via APP. 

To help resolve the issue faster, please provide:

* Charger serial number
* Short description of the issue
* Photos or videos (if possible)

Your service provider will assist you with further diagnostics.

Powerverse EV Driver Guide (UK)

2026-03-13T02:34:54Z

PauliusKo:

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
==STATUS INDICATIONS==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==TROUBLESHOOTING==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

If the issue persists after following the troubleshooting steps, please contact service provider Powerverse via APP. 

To help resolve the issue faster, please provide:

* Charger serial number
* Short description of the issue
* Photos or videos (if possible)

Your service provider will assist you with further diagnostics.

Powerverse EV Driver Guide (UK)

2026-03-13T02:28:14Z

PauliusKo: /* STATUS INDICATIONS */

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
==STATUS INDICATIONS==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==Troubleshooting==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T02:27:26Z

PauliusKo: /* Troubleshooting */

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
===STATUS INDICATIONS===
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==Troubleshooting==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the charger shows a red LED indication, charging has stopped due to a detected issue.
Follow the suggested steps below and try to start charging again.</big></center>
|}

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T02:26:11Z

PauliusKo: /* Quick Start */

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
===STATUS INDICATIONS===
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==Troubleshooting==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the issue persists, contact your installer or support.</big></center>
|}

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T02:25:50Z

PauliusKo: /* Troubleshooting */

=EV Driver Guide=

==Quick Start==

Follow these steps to begin charging your electric vehicle: 
1. Plug the charging cable into the charger. 
2. Plug the other end into your vehicle. 
3. Authorize charging using: 
*the mobile app, or 
*an NFC card (if enabled). 
4. Charging will start automatically in 10 minutes randomized time. 

You can monitor charging progress and history in the Powerverse APP.

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
===STATUS INDICATIONS===
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==Troubleshooting==

{| class="wikitable"

|-
|[[File:TeltoCharge LEDS InputVoltageError.png|center|frameless]]
|[[File:TeltoCharge LEDS OutputVoltageCurrentError.png|center|frameless]]
|[[File:TeltoCharge LEDS CurrentLeakageDetected.png|center|frameless]]
|[[File:TeltoCharge LEDS ConnectivityError.png|center|frameless]]
|[[File:TeltoCharge LEDS TemperatureError.png|center|frameless]]
|[[File:TeltoCharge LEDS OtherErrors.png|center|frameless]]
|[[File:TeltoCharge LEDS FaultyConnection.gif|center|frameless]]
|[[File:Orange_LED_warning_LED.png|center|frameless|alt=|202x202px]]

|-
|Input voltage error
|Charging error
|Safety protection triggered
|Connectivity problem
|Temperature too high
|Internal charger error
|Connection problem with vehicle
|Warning indication

|-
|Power supply problem detected.
|Charging could not start normally.
|Safety protection has stopped charging.
|Charger can't communicate with EV.
|Charger temperature is too high.
|Unexpected charger issue.
|Vehicle and charger cannot communicate correctly.
|Warning related to charger configuration or external devices.

|-
| colspan="8" |<center><big>What you can try</big></center>

|-
|
*Too high or too low voltage from your power supply.
*If the problem continues, contact your installer or support.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Disconnect the cable from the vehicle.
*Check that the cable is clean and not damaged.
*Try charging again.
|
*Disconnect the cable from the vehicle.
*Reconnect the cable and try charging again.
|
*Wait until the charger cools down.
*Try charging again after a few minutes.
|
*Restart the charger.
*If the issue persists, contact installer or support.
|
*Reconnect the charging cable to the vehicle.
*Ensure the connector is fully inserted.
|
*Check the mobile app for additional information.
*If the issue continues, contact installer or support.

|-
| colspan="8" |<center><big>If the issue persists, contact your installer or support.</big></center>
|}

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T02:18:00Z

PauliusKo: /* Charger overview */

Powerverse EV Driver Guide (UK)

2026-03-13T02:13:05Z

PauliusKo: /* Understanding Charger LED Indicators */

=EV Driver Guide=

==Charger overview==
1. If charger is ready to use, LED's will blink in white. 
2. If charger cable is pluged into EV, LED's will blink in blue. 
3. If charger is charging, LED's will roll in green. 
4. If charging finished, LED's will be in solid green. 

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
===STATUS INDICATIONS===
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]
|[[File:TeltoCharge LEDS AuthorizationDeclined.png|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).
|Authorization failed or charger error.

|-
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.
|Try again or contact your installer/support.

|}

==Troubleshooting==

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T02:08:21Z

PauliusKo: /* EV Driver Guide */

=EV Driver Guide=

==Charger overview==
1. If charger is ready to use, LED's will blink in white. 
2. If charger cable is pluged into EV, LED's will blink in blue. 
3. If charger is charging, LED's will roll in green. 
4. If charging finished, LED's will be in solid green. 

==How to Start Charging==

Method 1 – Powerverse App 
*Open the Powerverse mobile app . 
*Select your charger. 
*Press Start Charging. 
*Charging will begin automatically in 10 minutes randomized time.

Method 2 – NFC Card (if enabled) 
*Plug in the cable. 
*Tap your NFC card on the charger. 
*Charging will begin automatically in 10 minutes randomized time.

==How to Stop Charging==
*Stop charging in the mobile app, or 
*Tap your NFC card, or 
*Unlock your car (depending on vehicle). 

==Understanding Charger LED Indicators==
{| class="wikitable"

|-
|[[File:TeltoCharge LEDS booting up.gif|center|frameless]]
|[[File:White rolldown.gif|center|frameless|alt=|213x213px]]
|[[File:TeltoCharge LEDS Standby White.gif|center|frameless]]
|[[File:TeltoCharge LED WaitingforAuthorization.gif|center|frameless]]
|[[File:TeltoCharge LEDS WaitingforEV.gif|center|frameless]]
|[[File:TeltoCharge LEDS Charging.gif|center|frameless]]
|[[File:TeltoCharge LED ChargingFinished.png|center|frameless]]
|[[File:TeltoCharge LEDS OnHold.gif|center|frameless|alt=|202x202px]]

|-
|Charger is booting up.
|Charger is reserved (OCPP).
|Charger is ready for charging.
|Waiting for authorization (NFC or app).
|Waiting for vehicle to start charging.
|Charging in progress.
|Charging completed.
|Charging paused (schedule or power limit).

|-
|
|
|
|Authorize using the mobile app or NFC card.
|Plug in the vehicle to begin charging.
|
|
|Wait for scheduled time or available power.

|}

==Troubleshooting==

==Support==

Powerverse EV Driver Guide (UK)

2026-03-13T01:57:00Z

PauliusKo: Created page with "=EV Driver Guide= ==Charger overview== 1. If charger is ready to use, LED's will blink in white. 2. If charger cable is pluged into EV, LED's will blink in blue. 3. If charger is charging, LED's will roll in green. 4. If charging finished, LED's will be in solid green. ==How to Start Charging== Method 1 – Powerverse App *Open the Powerverse mobile app . *Select your charger. *Press Start Charging. *Charging will begin automatic..."

Powerverse Full Installation Guide (UK)

2026-03-13T01:43:44Z

PauliusKo: /* First Start Guide */

Powerverse Full Installation Guide (UK)

2026-03-13T01:38:53Z

PauliusKo: /* First Start Guide */

Powerverse Full Installation Guide (UK)

2026-03-13T01:36:09Z

PauliusKo: /* First Start Guide */

Powerverse Full Installation Guide (UK)

2026-03-13T01:32:11Z

PauliusKo: /* First Start Guide */

File:OCPP.png

2026-03-13T01:30:49Z

PauliusKo:

File:Wifi or LAN.png

2026-03-13T01:26:35Z

PauliusKo:

File:Update the firmware.png

2026-03-13T01:21:38Z

PauliusKo:

File:Pairing process.png

2026-03-13T01:11:28Z

PauliusKo:

Powerverse Full Installation Guide (UK)

2026-03-13T00:39:41Z

PauliusKo: /* First Start Guide */

Powerverse Full Installation Guide (UK)

2026-03-13T00:37:21Z

PauliusKo: /* First Start Guide */

Powerverse Full Installation Guide (UK)

2026-03-13T00:23:14Z

PauliusKo: /* INSTALLATION MANUAL */

File:PDF picture.png

2026-03-13T00:22:44Z

PauliusKo: Picture of PDF

== Summary ==
Picture of PDF

Powerverse Full Installation Guide (UK)

2026-03-13T00:20:40Z

PauliusKo: /* Physical Device Installation Guide */

=Physical Device Installation Guide=

==INSTALLATION MANUAL==
Press on the picture:
[[File:PDF.png|alt=|left|110x136px|frameless|link=https://wiki.teltonika-energy.com/images/5/5e/Telto-Charge_EVC16_UK.pdf|thumb]] 
 
==MAIN STEPS==

A - Fix the device on the wall by inserting the self-tapping screws (start with the top screw and make sure the housing is horizontal). 
B - Make sure the cable gland is properly mounted on the cables (AC input cable and Ethernet cable). 
C - Close middle panel by placing it on the housing (the panel must click to the housing). And fix it using M3x8 screws. 
D - Close the front plate and fix it with M3x8 screws.

==PEN CT WIRING==

[[File:Wiring CT.png|frameless]] 

Product has integrated PEN fault protection.

In order to receive this functionality it is required to pass the PE cable through the internal current transformer.
CT shall be wired in terminal marked "PEN".

=Device Commissioning Guide=

==First Start Guide==
Follow these steps to get started with TeltoCharge in a correct way:
 

{| class="wikitable" style="text-align: center; border: 1px solid #0054A6; font-family: arial, sans-serif; width: 60%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Connect wires'''
| style="padding: 8px;" | Wire connections can be found in installation manual.
| style="padding: 8px;" | [[Electrical wiring for EVC16X products]]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Pair'''
| style="padding: 20px;" | Pairing code is the '''last six digits of your installer code''' which can be found on sticker. 
| style="padding: 8px;" rowspan="2" |
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Finish set-up'''
| style="padding: 8px;" | Choose the currency for the electricity price and the authorization method. Add NFC tags if necessary.

|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Update device to the latest FW'''
| style="padding: 8px;" | After pairing, choose your device in the menu, and a notification may suggest updating the firmware version.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Firmware#How_to_update_firmware_automatically.3F How to update]

|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Go to installer menu'''
| style="padding: 8px;" | Go to Settings and choose the Installer menu. To access it, please enter your full 9-digit installer code.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/7/73/TeltoCharge_QUG_V2.4.pdf#%5B%7B%22num%22%3A87%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C0%2C540%2C0%5D Full process is here]
|-
| style="padding: 8px;" | 6
| style="padding: 8px;" | '''Configure your TeltoCharge'''
| style="padding: 8px;" | To achieve maximum charger power, select all electrical and functional configurations.
| style="padding: 8px;" | [[Functionalities| Functionality descriptions]]
|-

|}

File:Telto-Charge EVC16 UK.pdf

2026-03-13T00:00:35Z

PauliusKo:

Powerverse Full Installation Guide (UK)

2026-03-12T23:55:05Z

PauliusKo: /* Main steps */

=Physical Device Installation Guide=

==MAIN STEPS==

A - Fix the device on the wall by inserting the self-tapping screws (start with the top screw and make sure the housing is horizontal). 
B - Make sure the cable gland is properly mounted on the cables (AC input cable and Ethernet cable). 
C - Close middle panel by placing it on the housing (the panel must click to the housing). And fix it using M3x8 screws. 
D - Close the front plate and fix it with M3x8 screws.

==PEN CT WIRING==

[[File:Wiring CT.png|frameless]] 

Product has integrated PEN fault protection.

In order to receive this functionality it is required to pass the PE cable through the internal current transformer.
CT shall be wired in terminal marked "PEN".

=Device Commissioning Guide=

==First Start Guide==
Follow these steps to get started with TeltoCharge in a correct way:
 

{| class="wikitable" style="text-align: center; border: 1px solid #0054A6; font-family: arial, sans-serif; width: 60%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Connect wires'''
| style="padding: 8px;" | Wire connections can be found in installation manual.
| style="padding: 8px;" | [[Electrical wiring for EVC16X products]]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Pair'''
| style="padding: 20px;" | Pairing code is the '''last six digits of your installer code''' which can be found on sticker. 
| style="padding: 8px;" rowspan="2" |
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Finish set-up'''
| style="padding: 8px;" | Choose the currency for the electricity price and the authorization method. Add NFC tags if necessary.

|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Update device to the latest FW'''
| style="padding: 8px;" | After pairing, choose your device in the menu, and a notification may suggest updating the firmware version.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Firmware#How_to_update_firmware_automatically.3F How to update]

|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Go to installer menu'''
| style="padding: 8px;" | Go to Settings and choose the Installer menu. To access it, please enter your full 9-digit installer code.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/7/73/TeltoCharge_QUG_V2.4.pdf#%5B%7B%22num%22%3A87%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C0%2C540%2C0%5D Full process is here]
|-
| style="padding: 8px;" | 6
| style="padding: 8px;" | '''Configure your TeltoCharge'''
| style="padding: 8px;" | To achieve maximum charger power, select all electrical and functional configurations.
| style="padding: 8px;" | [[Functionalities| Functionality descriptions]]
|-

|}

Powerverse Full Installation Guide (UK)

2026-03-12T23:54:16Z

PauliusKo: /* Physical Device Installation Guide */

=Physical Device Installation Guide=

==Main steps==

A - Fix the device on the wall by inserting the self-tapping screws (start with the top screw and make sure the housing is horizontal). 
B - Make sure the cable gland is properly mounted on the cables (AC input cable and Ethernet cable). 
C - Close middle panel by placing it on the housing (the panel must click to the housing). And fix it using M3x8 screws. 
D - Close the front plate and fix it with M3x8 screws.

==PEN CT WIRING==

[[File:Wiring CT.png|frameless]] 

Product has integrated PEN fault protection.

In order to receive this functionality it is required to pass the PE cable through the internal current transformer.
CT shall be wired in terminal marked "PEN".

=Device Commissioning Guide=

==First Start Guide==
Follow these steps to get started with TeltoCharge in a correct way:
 

{| class="wikitable" style="text-align: center; border: 1px solid #0054A6; font-family: arial, sans-serif; width: 60%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Connect wires'''
| style="padding: 8px;" | Wire connections can be found in installation manual.
| style="padding: 8px;" | [[Electrical wiring for EVC16X products]]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Pair'''
| style="padding: 20px;" | Pairing code is the '''last six digits of your installer code''' which can be found on sticker. 
| style="padding: 8px;" rowspan="2" |
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Finish set-up'''
| style="padding: 8px;" | Choose the currency for the electricity price and the authorization method. Add NFC tags if necessary.

|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Update device to the latest FW'''
| style="padding: 8px;" | After pairing, choose your device in the menu, and a notification may suggest updating the firmware version.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Firmware#How_to_update_firmware_automatically.3F How to update]

|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Go to installer menu'''
| style="padding: 8px;" | Go to Settings and choose the Installer menu. To access it, please enter your full 9-digit installer code.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/7/73/TeltoCharge_QUG_V2.4.pdf#%5B%7B%22num%22%3A87%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C0%2C540%2C0%5D Full process is here]
|-
| style="padding: 8px;" | 6
| style="padding: 8px;" | '''Configure your TeltoCharge'''
| style="padding: 8px;" | To achieve maximum charger power, select all electrical and functional configurations.
| style="padding: 8px;" | [[Functionalities| Functionality descriptions]]
|-

|}

Electrical wiring for EVC16X products

2026-03-12T23:43:51Z

PauliusKo:

=Wiring options for EVC16 devices=

A - T/N single phase set up 
B - T/N single phase set up + PME

[[File:Electrical wiring EVC16.png|alt=|frameless|400x400px|link=TeltoCharge]]

Powerverse Full Installation Guide (UK)

2026-03-12T23:41:53Z

PauliusKo:

=Physical Device Installation Guide=

==PEN CT WIRING==

[[File:Wiring CT.png|frameless]] 

Product has integrated PEN fault protection.

In order to receive this functionality it is required to pass the PE cable through the internal current transformer.
CT shall be wired in terminal marked "PEN".

=Device Commissioning Guide=

==First Start Guide==
Follow these steps to get started with TeltoCharge in a correct way:
 

{| class="wikitable" style="text-align: center; border: 1px solid #0054A6; font-family: arial, sans-serif; width: 60%;"
|-
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Step Number
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Description
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Suggestions
! style="background-color: #0054A6; color:#FFFFFF; padding: 8px;" | Links
|-
| style="padding: 8px;" | 1
| style="padding: 8px;" | '''Connect wires'''
| style="padding: 8px;" | Wire connections can be found in installation manual.
| style="padding: 8px;" | [[Electrical wiring for EVC16X products]]
|-
| style="padding: 8px;" | 2
| style="padding: 8px;" | '''Pair'''
| style="padding: 20px;" | Pairing code is the '''last six digits of your installer code''' which can be found on sticker. 
| style="padding: 8px;" rowspan="2" |
|-
| style="padding: 8px;" | 3
| style="padding: 8px;" | '''Finish set-up'''
| style="padding: 8px;" | Choose the currency for the electricity price and the authorization method. Add NFC tags if necessary.

|-
| style="padding: 8px;" | 4
| style="padding: 8px;" | '''Update device to the latest FW'''
| style="padding: 8px;" | After pairing, choose your device in the menu, and a notification may suggest updating the firmware version.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/view/Firmware#How_to_update_firmware_automatically.3F How to update]

|-
| style="padding: 8px;" | 5
| style="padding: 8px;" | '''Go to installer menu'''
| style="padding: 8px;" | Go to Settings and choose the Installer menu. To access it, please enter your full 9-digit installer code.
| style="padding: 8px;" | [https://wiki.teltonika-energy.com/images/7/73/TeltoCharge_QUG_V2.4.pdf#%5B%7B%22num%22%3A87%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C0%2C540%2C0%5D Full process is here]
|-
| style="padding: 8px;" | 6
| style="padding: 8px;" | '''Configure your TeltoCharge'''
| style="padding: 8px;" | To achieve maximum charger power, select all electrical and functional configurations.
| style="padding: 8px;" | [[Functionalities| Functionality descriptions]]
|-

|}

Electrical wiring for EVC16X products

2026-03-12T23:41:14Z

PauliusKo:

=Wiring options for EVC16 devices=

[[File:Electrical wiring EVC16.png|alt=|frameless|400x400px|link=TeltoCharge]]

File:Electrical wiring EVC16.png

2026-03-12T23:38:35Z

PauliusKo:

Electrical wiring EVC16